help with php error messages/won't load product pages

[pablosart]

Hello,

I am new to this forum and to zencart (ver 1.3.7). i do not know php, but am willing to learn. the problem is, i need to clear up the immediate error in my store page before i can even move on. i have populated the mySQL data base with product - i just can't get the display pages to load, and i'm thinking it's something simple i can't see for lack of knowledge of php. i've ordered the "zencart book" but in a nutshell, there is a proverbial gun to my head - i need even the most basic functioning this weekend. i'm desperate. i just need the basic functionality to make even the product pages load - modify the text a bit, get pointed in the right direction. the rest i can learn on my own and with the help of the forum.

here is a copy of the email techsupport request i made to ipowerweb this morning:

"i am using zencart, an open source shopping cart program using php. i have successfully set up the database and installed the cart, but there were some mention of possible issues with the webserver. when i browse to the store's opening page: www.gypsyhookbeadworks.com/store/ (which is not complete) i get error messsages at the bottom - something cannot load and the main part of the store page (nor the product display pages) can load. here are the error messages in detail:

Warning:
main (includes/templates/template_default/sideboxes/tpl_banner_box.php): failed to open stream: No such file or directory in /home/gypsyhoo/public_html/store/includes/modules/sideboxes/banner_box.php on line 22

Fatal error: main(): Failed
opening required
'includes/templates/template_default/sideboxes/tpl_banner_box.php'
(include_path='.:/usr/lib/php:/usr/local/lib/php')
in
/home/gypsyhoo/public_html/store/includes/modules/sideboxes/banner_box.php
on line 22"

any help anyone can give me to point me in the right direction is so much appreciated.

[Ajeh]

Looks like you do not have the files loaded correctly, or they are bad, missing or otherwise corrupt ...

Can you reload the files via FTP with files from a clean Zen Cart v1.3.7 from our site?

[pablosart]

i reloaded the tpl_banner_box.php and banner_box.php files to the server, overwriting the old files. this totally cleared the error! Thanks again for helping!