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  1. #1
    Join Date
    May 2007
    Posts
    10
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    0

    Default Billing and Shipping does not match

    I always have this error; where should i fix it?

    Furthermore; I only sell online services..so is it possible to turn off all the shipping function?

    Thank you very much

  2. #2
    Join Date
    Jun 2003
    Posts
    33,796
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    0

    Default Re: Billing and Shipping does not match

    Mark all of your products as virtual.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    May 2007
    Posts
    10
    Plugin Contributions
    0

    Default Re: Billing and Shipping does not match

    thanks for your reply.

    Now it doesnt ask for the ship address now; great. But i just tested and i can not see the details of order in Customer -> Orders . I only get the error "Billing and Shipping does not match".

    But i can see the order at the report...so what should i do?

    Thanks again

  4. #4
    Join Date
    May 2007
    Posts
    10
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    Default Re: Billing and Shipping does not match

    added i can search the order by ID but just they doesnt show up at the Customer -> Orders at all

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,471
    Plugin Contributions
    6

    Default Re: Billing and Shipping does not match

    Check in the Modules ... Order Total ... that the Total ot_total is installed ...

    Also, if the error you are getting is the Red icon that is just a flag to indicate that of the 3 possible addresses:
    customer
    shipping
    billing

    That there is not a match between the addresses ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  6. #6
    Join Date
    May 2007
    Posts
    10
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    0

    Default Re: Billing and Shipping does not match

    great; thanks a lot...

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR