Page 1 of 2 12 LastLast
Results 1 to 10 of 12
  1. #1
    Join Date
    Jun 2004
    Posts
    184
    Plugin Contributions
    0

    Default Free Shipping on First Order

    Hi!

    I am designing/installing a cart for a client and for some reason they want to give customers FREE Shipping on their first order only, after that the customer will pay for shipping as normal.

    Is there anyway I can set this up - the only way I could think of is to offer the customer a `coupon' for FREE SHIPPING and make it only available for use once per customer.

    Thanks
    Ernie

  2. #2
    Join Date
    Jun 2006
    Location
    My family and I live in Brighton, England
    Posts
    982
    Plugin Contributions
    0

    Default Re: Free Shipping on First Order

    Here's one way I can think of: In admin/coupon admin create a coupon for free shipping and make it valid for only one use per customer.

    Then go to admin/Configuration/GV Coupons and use the Welcome Discount Coupon, selecting your newly created coupon from the dropdown list. When someone creates an account, they would automatically receive a coupon that gives them free shipping one time.

  3. #3
    Join Date
    Dec 2005
    Posts
    1,509
    Plugin Contributions
    6

    Default Re: Free Shipping on First Order

    Quote Originally Posted by MeltDown View Post
    Here's one way I can think of: In admin/coupon admin create a coupon for free shipping and make it valid for only one use per customer.

    Then go to admin/Configuration/GV Coupons and use the Welcome Discount Coupon, selecting your newly created coupon from the dropdown list. When someone creates an account, they would automatically receive a coupon that gives them free shipping one time.
    Yes, this should do it. Just make sure you don't forget to let the customer know WHAT the coupon code is since they will be in the middle of a "checkout process" by the time the email is sent off. If they can't figure out "how" to get the free shipping (and I doubt many users will think of "checking their email before they complete the checkout" .. more than likely, they will just leave and abandon the process totally) they will leave.

    Just make sure somewhere that is VERY visible, you let them know "where / how" to find and use the Free Shipping Coupon Code. I would plant it right in front of them during the checkout process (maybe on the "create account" success page if you are using it) so they do not have to look at an email.
    Eric
    20 Ways to Increase Sales Using Zen Cart
    Zen Cart contribs: Simple Google Analytics, Export Shipping Information

  4. #4
    Join Date
    Jun 2004
    Posts
    184
    Plugin Contributions
    0

    Default Re: Free Shipping on First Order

    Hi!

    Yes that's the only option I thought of was to create the welcome voucher for teh free shipping or just plaster it across the site to `Get FREE Shipping on your First Order, Use coupon xxx at Checkout' etc.

    I just thought I'd ask in case there was another way than that!

    Thanks for the help and advice
    Ernie

  5. #5
    Join Date
    Aug 2004
    Location
    New York City
    Posts
    7,174
    Plugin Contributions
    0

    Default Re: Free Shipping on First Order

    Either that or sugges to the client that he/she can offer free shipping on the NEXT order. That way, the customer won't have to remember to check email before completing the checkout process. Also, your client could end up getting two orders instead of just the first, free shipping one.
    Mary Ellen
    I came; I saw; I Zenned
    Taking over the world... one website at a time
    Make sure brain is engaged before putting mouth in gear... or fingers to keyboard.

    Holzheimer
    Fan Odyssey

  6. #6
    Join Date
    Aug 2006
    Posts
    38
    Plugin Contributions
    0

    Default Re: Free Shipping on First Order

    I wonder if there isn't something you could add to the checkout page that asks for the coupon code to say, if this is a new account, print "For your first order, use coupon code xxx to get free shipping." Put that text in red and large so they see it.

    Of course, that probably might not work for PayPal Express Checkout...

  7. #7
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Free Shipping on First Order

    Just say for Free Shipping on your first order use Discount Coupon: FREEFIRST

    Configure FREEFIRST to be a 1 use per customer Free Shipping Coupon ...

    Voila!!
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  8. #8
    Join Date
    Jun 2004
    Posts
    184
    Plugin Contributions
    0

    Default Re: Free Shipping on First Order

    Hi!

    Thanks for the replies. I'll probably try and use the coupon code but now they have a most convulted shipping way.

    1 - the first order must be $100 or more and gets free shipping
    (I can use a coupon and also make a minimum order value of $100)

    2 - additional orders can be of any value and do not ever get free shipping
    (Any ideas as the minimum order of $100 from -1- will mess it up)

    3 - if a customer has previously ordered and then order online how to stop them from getting free shipping (as they are in effect an existing customer and would have gotten free shipping, but are new to the store).
    (Unless we manually add all existing customers as accounts (and we don't have emails for them so we can't), I don;t see how to stop the cart from giving them free shipping on the first order)

    --

    Any ideas or solutions - I think some companies go out of their way to make ordering complicated.

    Ernie

    --

  9. #9
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Free Shipping on First Order

    You would need some custom coding for this to prevent existing customers from using the Discount Coupon if you only want a new customer on 1st order to be able to get Free shipping ...

    Otherwise, anyone with the Discount Coupon code and an order over $100 could use it on any order ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  10. #10
    Join Date
    Aug 2004
    Location
    New York City
    Posts
    7,174
    Plugin Contributions
    0

    Default Re: Free Shipping on First Order

    The problem is the e-store is new, so everyone is a new customer even those who have bought from the company before. At least, that's the way I understand it.
    Mary Ellen
    I came; I saw; I Zenned
    Taking over the world... one website at a time
    Make sure brain is engaged before putting mouth in gear... or fingers to keyboard.

    Holzheimer
    Fan Odyssey

 

 
Page 1 of 2 12 LastLast

Similar Threads

  1. Make entire order free shipping if one item is free shipping
    By sfischer in forum Built-in Shipping and Payment Modules
    Replies: 6
    Last Post: 3 Oct 2011, 02:14 PM
  2. Free shipping on order total, problems when some items already have free shipping
    By birdmag in forum Built-in Shipping and Payment Modules
    Replies: 2
    Last Post: 10 Nov 2010, 09:18 PM
  3. Free gift with first order
    By digitaldrifter in forum Managing Customers and Orders
    Replies: 0
    Last Post: 15 Sep 2009, 05:53 PM
  4. Is it Possible Free Shipping First Order
    By djcaw57 in forum Built-in Shipping and Payment Modules
    Replies: 3
    Last Post: 14 Feb 2008, 04:30 AM
  5. First 50 orders Free Shipping?
    By [email protected] in forum Built-in Shipping and Payment Modules
    Replies: 2
    Last Post: 10 May 2007, 01:43 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR