Help please? My Site has completely vanished!!!

**spbennett** · 22 May 2007, 09:17 PM

4 days ago one of my sites completely vanished. When I open the site in Internet Explorer I just get a blank page. The admin section loads OK but all the public pages just load a blank page with no error messages or warnings. This seems to have happened by itself because I've changed nothing and my other zen cart store on the same hosting account is working just fine.

Can anyone help? Please?

The site is supposed to be here

**TheOracle** · 23 May 2007, 12:30 AM

This seems to have happened by itself

We'll see. Since you have access to your admin, set your site under maintenance. Then, in your includes/templates/<your_template>/common/tpl_header.php file,

add below:

PHP Code:


<?php

this:

PHP Code:


error_reporting(E_ALL);

You should be able to see the global errors appearing. If so, please post them here (between [ quote ] and [ /quote ] (without spaces)).

**spbennett** · 23 May 2007, 06:53 AM

Done but the page is still blank. No error messages at all.

**TheOracle** · 23 May 2007, 01:19 PM

Check your web error logs. What does it state regarding this event ?

**TheOracle** · 23 May 2007, 11:32 PM

I'd suggest to send a little ticket to your web hosting service by asking them, and post to them the error you noticed from the web error logs, how would such crazyness crash would happend and if they plan to do other modifications in case similar server issues could be manifested.

Glad I could help.