I'm having trouble with 'Big Royal Mail'. It refuses to allow the use of 'letters' as a postage option. The estimator pop-up gives the following results for a 200g item costing £3.49:
Royal Mail 1st Class "Large Letter" (The shipping rate cannot be determined at this time)
Royal Mail 1st Class "Packet" (Great Britain and Northern Ireland only : 3.150 kg(s))£10.25Royal Mail 1st Class Recorded Signed ForTM "Large Letter" (The shipping rate cannot be determined at this time)Royal Mail 1st Class Recorded Signed ForTM "Packet" (Great Britain and Northern Ireland only : 3.150 kg(s))£10.95Royal Mail Standard Parcels (to £100 insurance) (3 to 5 days. Delivery to United Kingdom : 3.150 kgs)£9.24
Does anyone know why it's doing this?
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