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  1. #31
    Join Date
    May 2007
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    Default Re: Additional contact us fields

    I have installed this Mod and turned the phone number Field Status to ON but I do not see anything on my Contact Us page. Why?

    http://www.publicmyth.com/shop/

  2. #32
    Join Date
    Aug 2004
    Posts
    1,590
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    Default Re: Additional contact us fields

    Very vague report. Please state what you did - A to Z.

  3. #33
    Join Date
    May 2007
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    Default Re: Additional contact us fields

    I followed the instuctions on the install note;

    1-I loaded all the files including:
    - includes/modules/<your_template>/pages/contact_us/header_php.php.
    - includes/templates/<your_template>/templates/tpl_contact_us_default.php

    I am not sure if I need to make any modifications to these 2 files?

    2-I then installed the SQL patch in the admin

    3-Turned on the MOD in the admin - customers -> Add Contact us fields

    It shows up in the admin but not on my site.

  4. #34
    Join Date
    Aug 2004
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    Default Re: Additional contact us fields

    I am not sure if I need to make any modifications to these 2 files?
    As mentionned from my installation text file - it is required.

    It shows up in the admin but not on my site.
    And did you edited your contact us template in order to be shown ? Templates must be edited for each fields you create. Examples are included in my package on how to proceed for each fields.

  5. #35
    Join Date
    May 2007
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    Default Re: Additional contact us fields

    I am not sure how to make these modifications. Please forgive my as this is all new to me. Thanks

  6. #36
    Join Date
    Aug 2004
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    Default Re: Additional contact us fields

    Like I said, for newbies, examples are included from my package. Simply use a comparing tool (such as: Winmerge or Beyond Compare 2) to see how this works.

  7. #37
    Join Date
    May 2007
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    Default Re: Additional contact us fields

    Which are the examples in your package?

    I have installed Beyond Compare 2 and compared these 2 files;
    includes/modules/<your_template>/pages/contact_us/header_php.php.
    - includes/templates/<your_template>/templates/tpl_contact_us_default.php

    I have no idea wha to do with this program and these file? You said "see how this works" see how what works?

  8. #38
    Join Date
    Aug 2004
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    Default Re: Additional contact us fields

    - includes/templates/<your_template>/templates/tpl_contact_us_default.php
    Inside that file, you should see an uncommented title like: // Additional contact us fields until a // End of additional contact us fields. That block represents the example.

    I have no idea wha to do with this program and these file? You said "see how this works" see how what works?
    When creating your fields from the admin, you must add each of these fields under your contact us template file as their definition names under your language's extra_definition folder (which I also included the file on the package).

  9. #39
    Join Date
    May 2007
    Posts
    48
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    Default Re: Additional contact us fields

    When creating your fields from the admin, you must add each of these fields under your contact us template file as their definition names under your language's extra_definition folder (which I also included the file on the package).
    When I tried this my contact us page went blank.

    With this MOD shouldn't the "phone number" field you have included be fully functional with the installation. If not why?

  10. #40
    Join Date
    Aug 2004
    Posts
    1,590
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    Default Re: Additional contact us fields

    With this MOD shouldn't the "phone number" field you have included be fully functional with the installation. If not why?
    Each fields you will create should function correctly once you have also initiate it under your extra_definitions folder + your contact template file (as shown from my example). The phone number field should appear on the template if you have compared my readings with yours correctly. However, you must also assure that the physical field does exist under your listing table. Otherwise, it is obvious that it won't work.

 

 
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