Thread: lost order info

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  1. #11
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    red flag Re: lost order info

    Up Date to what's going on. I installed the May 10th patch twice now and it still doesn't work. While using PayPal Express Checkout I get an error connecting to Paypal.

    While using PayPal IPN opon returning to our site from paypay it ends up going to a blank page and still loses the order information. We set up 2 sites on Yahoo servers one works fine and one doesn't. Both on different hosting by the way. The IPN check works on the first one we set up just fine but not the other one, the one that the checkout isn't working on.

    Please help, this is getting very frustrating.

  2. #12
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    Default Re: lost order info

    Quote Originally Posted by xstitchcreations View Post
    We set up 2 sites on Yahoo servers one works fine and one doesn't. Both on different hosting by the way. The IPN check works on the first one we set up just fine but not the other one, the one that the checkout isn't working on.
    "The IPN check works ... on one ... but not the other one."

    Please explain further. The one that the IPN Check "works" on ... are all your orders fine?
    And the one that the IPN Check doesn't work on .... what's happening? What's it saying ... the actual details? Is this where the orders aren't completing properly?

    Also, what contributions/addons do you have installed? What customizations have you made to your site?
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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  3. #13
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    red flag Re: lost order info

    Sorry for being vague, the IPN test doesn't work on the site that doesn't connect to paypal. When I run the IPN check I get the standard internet explores error page,The page cannot be displayed

    The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.
    The only customizations we've made were very basic. We didn't add anything at all. Just changed the logo and the tile_back image.

    www.xstitch-creations.com is the site that doesn't connect to PayPal.
    Both sites I mentioned before are hosted on yahoo servers.

  4. #14
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    Default Re: lost order info

    If the program cannot run, then something on your hosting server is seriously blocking traffic.

    Further, your entire site redirects into SSL mode. This is likely creating confusion as well.

    You might try checking server errorlogs for clues if yahoo hosting is nice enough to supply those.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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