Paypal - recovering orders not communicated from Paypal

**hautemarket** · 9 Jun 2007, 05:24 PM

In my paypal settings, I had it set to notify me before accepting payments from unverified sellers. I've since changed that setting to automatically accept.
However, there are 2 orders that I have money for
the customers are listed in my zen store
but the orders did not come back to my store.
So the orders we placed, paid for, but the customer info in my zen store shows the customer having no orders.

I have to now call the customer and ask what she ordered?
Anyone know a way to get that info to communicate bck to my store after the fact?

Thanks!
jennifer

**Ajeh** · 10 Jun 2007, 05:40 AM

Be sure that you have loaded for Zen Cart v1.3.7 the latest PayPal Patch and followed the instructions for how to do so:
http://www.zen-cart.com/forum/showthread.php?t=56216

**hautemarket** · 11 Jun 2007, 03:13 AM

Sorry for another question...
If I just started "zenning" and loaded ZenCart for the first time within the last 3 or so weeks
are all these patches and updates on that version,
or do we now need to search thru the forum for all the patches to different areas?

Thanks again! Jennifer

**Ajeh** · 11 Jun 2007, 07:09 AM

You should look in your Tools ... Server Info ... and see what version of Zen Cart you are running ...

If running v1.3.7 ... then you need the current PayPal Patches and USPS Update ...