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  1. #1
    Join Date
    Oct 2004
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    417
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    help question Need Help PAYPAL Express checkout

    I hv installed PAYPAL on shopping cart for 1st time today and testing it. I hv ver 1.3.7 zen.

    1. I hv installed in the admin area paypal ipn
    2. I hv installed in the admin paypal express

    1st issue, when I test the site and go through checkout, it takes me to paypal web site i login. On paypal side shows button "Pay Now" When I click the button it takes me back to my web store to Shipping method Step 1 of 3 Delivery information and have a red warning box stating:

    "We were not able to process your order. Please try again, select an alternate payment method, or contact the store owner for assistance. (Shipping Address Country Empty)"

    Why is this happening?

    2nd issue, when you click on zen cart step 2 of 3 Payment information I hv to 2 options "Paypal IPN" and a paypal button -> checkout with paypal"


    On both of the above issues I still get the warning message.

    can someone help pls

    tks
    covone

  2. #2
    Join Date
    Oct 2004
    Posts
    417
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    Default Re: Need Help PAYPAL Express checkout

    Any light from any one on this question? I know I hv seen updates for the modules. Should I apply the fixes and the problem will be fixed.

    Anyone can help pls

  3. #3
    Join Date
    Jul 2005
    Posts
    537
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    Default Re: Need Help PAYPAL Express checkout

    I'm pretty sure that the paypal patch addresses the issue you mentioned.
    It's definitely the best place to start. Install the patch, then test again. If there are continued problems, explain here what changed. Then someone will be able to assist better.

  4. #4
    Join Date
    Mar 2007
    Posts
    20
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    Default Re: Need Help PAYPAL Express checkout

    Do you have your ship FROM zip or postal code set correctly?

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR