MailChimp Newsletter Sidebox

[delia]

Thank you, Dr. Byte!

The site this is on isn't actually using mailchimp so not to worry for the moment.

[delia]

and yup it continues with the brackets on that same line. Will go directly to the source!

[DrByte]

Hmmm ... further testing reveals that it should be compatible with 5.4.0 and newer.
The fact that you're getting the errors you mention suggests maybe your pHP version isn't what you think it is?

[delia]

That's what cPanel says it is but the hosting is a bit screwy. Perhaps I just need to not worry about it since he isn't using it! Thanks for looking at it for me.

[delia]

So this happened again - this time on a site with 5.2.17 so I think you are correct that the php version was not what it said it was. Once again, Dr Byte rules!

[swguy]

You can easily verify the exact PHP version by creating a small script called test.php

<?php
phpinfo();


Transferring it to your site, then running http://yoursite.com/test.php

[CaroleAs]

I have the Mailchimp module (someone installed it for me i guess because i don't remember installing it myself). I do have a sidebox for visitors to subscribe, but during the checkout process, the customer used to have a checkbox to say if they wanted to be subscribed to the newsletter (it used to be checked by default until CAN-SPAM came into effect several years ago) however, i don't know where it is, yet, some customers still show "Subscribed" in the Newsletter option. My questions are:

- where is that checkbox? or basicaly where are customers choosing that Newsletter option?
- the customers who show "Subscribed: in the Newsletter option are NOT added my MailChimp list; is that expected? or not?
- if it is not supposed to happen like that, where should i look to fix that?

Thanks

[jeking]

- where is that checkbox? or basicaly where are customers choosing that Newsletter option?
Thanks

It is the checkbox on the Create Account page.

- the customers who show "Subscribed: in the Newsletter option are NOT added my MailChimp list; is that expected? or not?
Thanks

A few possibilities. 1) they signed up before the plugin was installed 2) Something isn't working right 3) They didn't click the link in the email from MailChimp to confirm their email.

- if it is not supposed to happen like that, where should i look to fix that?
Thanks

I'd suggest re-installing the plugin to be sure everything is done correctly.

[CaroleAs]

It is the checkbox on the Create Account page.

Oh duh!! Didn't think of that!

A few possibilities. 1) they signed up before the plugin was installed 2) Something isn't working right 3) They didn't click the link in the email from MailChimp to confirm their email.

1) the module was installed years ago, but last weeks customers are not added! so this is not the explanation
2) that is what i worry
3) hum... didn't think that would be a possibility but it would not explain why EVERYONE is missing on the MC list!

I'd suggest re-installing the plugin to be sure everything is done correctly.

Thanks. I guess that might be my solution.

[CaroleAs]

As i am trying to fix this issue, I noticed that the various files were installed inside a template folder like this:
includes/languages/english/extra_definitions/cc
instead of the
includes/languages/english/extra_definitions
only. I am now wondering if that is the proper installation (as there is no indication in the readme file) and maybe that would explain why it was not working properly. At the same time, i want to install it correctly if it was not in the first place.

Thanks.