Images not displaying in Firefox and Internet Explorer 6.0

**fepb** · 29 Jun 2007, 07:19 AM

Hi Zenners,

I am having issues with reciprocal link images/banners and I don't think it's a Zen Cart issue, but am not 100% sure. The problem is this: some of the banners and images on my links page will not display in IE6 or Firefox 2.0.0.4 but they show up fine when I view the same page in SeaMonkey/Mozilla and Opera. This is an external page, but I've also tested with an EZ Page and the same thing happens.

I'm trying to figure out if it's something to do with my server, my browsers, my html editor (SeaMonkey Composer), my computer (DELL E521 which I just got 2 months ago), or just Windows (I'm running XP). My cousin is a computer tech and he checked my pages using Firefox & Opera in Linux and they showed up fine.

My page was originally created using Microsoft Frontpage, but I no longer have that software and switched over to SeaMonkey/Mozilla Composer a couple of months ago. The old images that were inserted into the page when I was using Frontpage still appear, but any new images inserted using Composer don't appear in IE or Firefox. I use SeaMonkey to make my eBay listings and those imagess all appear on eBay just fine.

Has anyone had similar problems? Could it just be my computer? I have a test page at: http://frangadesigns.com/test.htm This page has 1 image in it. When I view it in my IE6 and Firefox, I'm getting a completely blank page. Can someone who has IE6 and Firefox (and maybe even IE7) please check for me and tell me what you're getting?

Any help or suggestions would be greatly appreciated. Thanks in advance!

Aubrey

**kuroi** · 29 Jun 2007, 08:12 AM

Blank page in IE7 too. When I look at the code generated in FF and IE I see traces of a conditional comment. These are an IE invention that isn't supported by other browsers who generally ignore them. But if that comment were not constructed properly, then it could confuse IE which seems to be ignoring everything inside it, and FF which seems to ignore everything from where it starts until the end of that line (which includes the image you're trying to display).

**fepb** · 29 Jun 2007, 09:38 AM

Hi Kuroi,

Thanks for the reply. Being fairly new to webmastering, I wasn't even aware of the existence of conditional comments until now. I Googled conditional comments and from what I've seen, the original code doesn't contain a conditional comment or a comment of any kind.

This is the code for that test page:

Code:

<html>
<head>
<title>Links Test Page</title>
</head>
<body>
<p><a href="http://www.dogchannel.com/" title="Dog Breeds" target="_blank"><img src="http://www.dogchannel.com/images/link_exchange/LinkExchange_120x60.gif" border="0" width="120" height="60" /></a></p>
</body>
</html>

If IE generates it automatically, is there a way to stop it from doing so?

Thanks again for your reply.
Aubrey

**kuroi** · 29 Jun 2007, 10:08 AM

Sorry, I misspoke. What is actually happening is that Firefox and IE are replacing your image with an ordinary HTML comment.

I suspect that this is because they don't like linking to an external image. This may be because they object to it in principle (unlikely), or because they are unable to obtain the image before the rest of the page has completed (probably the problem). If you bring the image onto your site and link to it there, everything will work.

**fepb** · 29 Jun 2007, 07:48 PM

Hi Kuroi:

I am flummoxed. I've made a new test page with an image (my own banner) from my own server and still having the same problem. This page has the same banner twice, one with a link to my home page and one with no link at all, and neither of the images are showing up in IE.

This page is: http://frangadesigns.com/test2.htm

I asked my web hosting company, and 2 of their reps have checked my pages for me using Firefox, IE6 and IE7 and the images loaded on their end. Now I don't know what to think. These customer service reps are in the Ukraine, so do images in IE work in Ukraine but not the US? ... grasping at straws here now.

Or browser settings? But if it's my browser settings, why do my zen cart images and images from other websites load? Moreover, images from my server load on eBay even when I use IE ... or now, I hope they're loading on other people's computers ... maybe that's why our sales are so slow these days ... or could that just be people are broke from inflated gas and grocery prices.

Thanks again for your reply. I really appreciate it!

**kuroi** · 29 Jun 2007, 08:13 PM

When I look at your html in Opera, for I too cannot see it in IE or Firefox, it looks as though you have done the same as you did previously, i.e. use a full URL starting http:// to identify the source of the document. I've tried editing your code to use relative instead of absolute addresses for the location of the images, and they again work fine. In this particular case, the conversion required no more than deleting "http://frangadesigns.com/" as you image was in the site's root directory anyway.

**fepb** · 29 Jun 2007, 08:22 PM

Hi Kuroi,

Thank you so much! I just understood what you meant and got it working now. Now I feel like an idiot for not having figured this out.

... it's a tad inconvenient though to no be able to just link to other people's images, but a small price to pay for a fully functioning website.

Thank you again!!! Happy 4th of July.

Aubrey

**kuroi** · 29 Jun 2007, 08:31 PM

That does seem to be the problem, though I am a bit surprised that you can't hot link to images on another site as I thought that this was the way that affiliate links often work.

4th of July - is that some sort of celebration where you are? It's next Wednesday where I am.

**fepb** · 29 Jun 2007, 08:49 PM

Oops, sorry, I just noticed. In that case, Happy Next Wednesday to you (or any other day for that matter, whatever day or as many days as you like).

Yes, it is kinda strange that I can't hot link anymore. The weirdest thing is that my hot links created before I switched from Frontpage to Composer still work as long as I don't touch them when I'm editing my page. That boggles me the most.

This thing called 'the computer' never ceases to amaze me in ways both good and bad. I sometimes wish I had majored in computers instead of languages and linguistics. What kind of people have lucrative careers in linguistics anyway? The only plus is if/when I get the occasional German, French or Spanish dog-clothes-shopper whose English is worse than my German/French/Spanish we're covered.

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