Can't get past error viewing new products!

**charmedbytina2** · 18 Jul 2007, 04:08 PM

When you add one does the image appear in the "preview" before you commit in the admin?

No image upon preview. And I get the following message:

Success: File upload saved successfully transpink ribbon watch.png

(I check the /images folder thru FTP and the file is NOT there!)

OMG!!!!!!!

This website is hosted on the same server as Commercial Vehicle Sales - the images are going there, not to Nola!!!!!

What the heck!!!!!

**charmedbytina2** · 18 Jul 2007, 04:24 PM

OK - what file(s) do I need to attack to get this fixed????

**kobra** · 18 Jul 2007, 04:24 PM

No image upon preview. And I get the following message:

If it does not preview correctly there is an issue....

Test with a jpg or another file to see if this might be an issue....and determine if a file will upload and preview

Do not know much about png's but there is a print ready form for jpg's that is encoded with cymk colors that do not display and these must be converted to rgb color to effectively render on the web

**charmedbytina2** · 19 Jul 2007, 05:57 PM

Got it fixed with a fresh install!

**kobra** · 19 Jul 2007, 07:33 PM

Got it fixed with a fresh install!

Usually a file re-load (uploading files over the current install) will fix this in lieu of a complete install....And if you use the override system, you do not lose what progress you have made to this point.