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  1. #1
    Join Date
    Feb 2006
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    8
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    Default Products not displaying

    If there is only one product in a catagory, when you click catagory the product page is displayed.

    If two or more products in a catagory, when you click the catagory, a blank page is displayed

    http://tinyurl.com/2v6xjc

    http://tinyurl.com/352w2q

    Please help. Thank you

    Zen Cart 1.3.7.1
    Database Patch Level: 1.3.7.1
    v1.3.7.1 [2007-07-27 22:09:18] (Fresh Installation)

  2. #2
    Join Date
    Jan 2005
    Location
    USA, St. Louis
    Posts
    3,710
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    9

    Default Re: Products not displaying

    Quote Originally Posted by exarkun View Post
    If there is only one product in a catagory, when you click catagory the product page is displayed.

    If two or more products in a catagory, when you click the catagory, a blank page is displayed

    http://tinyurl.com/2v6xjc

    http://tinyurl.com/352w2q

    Please help. Thank you

    Zen Cart 1.3.7.1
    Database Patch Level: 1.3.7.1
    v1.3.7.1 [2007-07-27 22:09:18] (Fresh Installation)
    Did you make any changes to includes/templates/YOUR_TEMPLATE/templates/tpl_index_product_list.php

    Try re-uploading the original for that file if so.

  3. #3
    Join Date
    Apr 2006
    Location
    London, UK
    Posts
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    Default Re: Products not displaying

    When you have just one product in a category your Zen Cart is set up to jump past the category listing, straight to the product info page. Which works fine.

    When you have two or more, the tpl_index_product_list.php template is invoked instead. There is a problem with this page which results in a fatal error, most likely with the php. Unfortunately error messages appear to be suppressed on your server, so we can't see what or where the error occurs. Though it appears to be early in that template file, or in another file that is called early on in that template.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: Products not displaying

    Handy Dandy switch on that too ... for those who feel the need to have a Product Listing even if there is only 1 item ...

    Configuration ... Layout Settings ...
    Skip 1-prod Categories
    Skip single-product categories
    If this option is set to True, then if the customer clicks on a link to a category which only contains a single item, then Zen Cart will take them directly to that product-page, rather than present them with another link to click in order to see the product.
    Default: True
    Linda McGrath
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  5. #5
    Join Date
    Feb 2006
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    8
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    Default Re: Products not displaying

    Quote Originally Posted by jettrue View Post
    Did you make any changes to includes/templates/YOUR_TEMPLATE/templates/tpl_index_product_list.php

    Try re-uploading the original for that file if so.

    No, have made no changes .. this is a fresh install.

    Tried re-uploading the file, no difference.

  6. #6
    Join Date
    Feb 2006
    Posts
    8
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    Default Re: Products not displaying

    Have re-downloaded ZenCart and unpacked, reuploaded files ... still no products displayed in catagories

  7. #7
    Join Date
    Apr 2006
    Location
    London, UK
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    Default Re: Products not displaying

    There's a high probability that this is a problem with accesses to your database, but with the error messages suppressed searching for it would be like looking for the proverbial needle in a haystack.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  8. #8
    Join Date
    Sep 2007
    Posts
    2
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    Default Re: Products not displaying

    Hi there,

    I seem to have the same problem as posted by Exarkun but I'm using version 1.3.5.1 though. Kuroi, you think there's a problem with accessing the database so I completely removed my database, created a new one, did a fresh installation with a dutch lanuage installation and tried to make some new categories and products. The problem persists. The sub-category with just 1 product seems to be ok but 2 or more products....Nope!Also 'all products' in the sidebox gives a blanc page. Please, please HELP. I can't get any further.

    Thanks in advance, BlaBur

  9. #9
    Join Date
    Apr 2006
    Location
    London, UK
    Posts
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    Default Re: Products not displaying

    blabur, are you using Image Handler?
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  10. #10
    Join Date
    Apr 2006
    Location
    London, UK
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    Default Re: Products not displaying

    Quote Originally Posted by kuroi View Post
    blabur, are you using Image Handler?
    If you are, here's a possible explanation and approach that might solve this problem for you.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

 

 
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