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  1. #1
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    Default Credit Card Processing Problem - Only some of the time. Mastercard

    I cant understand whats going on.
    I just set up a new merchant account with my website.
    My Old one used Authrosize.net as a gateway so the both are the same.

    The thing is, and I only just started recieving new orders. 2 Of them went through to processing to auth.net however they did not show up as orders on my site. The common ground for the two is that they are both Mastercard charges.

    I also have other charges from Visa & Amex that went through with no problem.

    I called Authorize.net and they said everything is looking fine on their end so it has to be a shopping cart isssue not theirs.

    Business is going to get hairy soon, I dont want this to be a issue.
    What do i do??


  2. #2
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    Default Re: Credit Card Processing Problem - Only some of the time. Mastercard

    Have you turned on "Enable database storage" in the module?
    Have you turned on debug logging in the module?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: Credit Card Processing Problem - Only some of the time. Mastercard

    Quote Originally Posted by DrByte View Post
    Have you turned on "Enable database storage" in the module?
    Have you turned on debug logging in the module?
    I would like to say... No
    But actually its... I dont know.
    Where would I set these up / Check if I did.

  4. #4
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    Default Re: Credit Card Processing Problem - Only some of the time. Mastercard

    How about in the Admin->Modules->Payment area ?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: Credit Card Processing Problem - Only some of the time. Mastercard

    Ok, I am running it in Sim Mode.
    Thats why I didn't see those settings.
    Why am I not running in AIM mode?
    Because we don't have SSL on our site.
    Why don't we have SSL?
    We figured that the data processes straight through Authorise.net
    why would I need it? Why pay for it?
    I could go to www.godaddy.com and get a ssl cert for $20
    Is this the reason I should?

  6. #6
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    Default Re: Credit Card Processing Problem - Only some of the time. Mastercard

    How about because I won't shop on your site without one ...

    If I won't, neither will 100s or 1000s of others ...

    Why, with all the scares on the news ever day about identity theft would I want to give my information to someone without a secure server and how would I Joe blow consumer know that your Credit Card company is with AuthorizeNet and if I did know this how would I comprehend that that even means any part of my checkout is safe with you?

    I'd rather pack up my credit card and go elsewhere ...
    Linda McGrath
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  7. #7
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    Default Re: Credit Card Processing Problem - Only some of the time. Mastercard

    Duley Noted...

    I am going to get one tomorrow...

 

 

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