Windows Live Product Search Contribution Support Thread

[inovermyhead]

Hello, numinix ... looking forward to using your contrib, but i'm having a little problem here.

Today I DL'd the zip from your site, extracted the members, changed the admin folder name to match my test shop, and installed to a ZC 1.3.7 test shop on my localhost.

I completed the config information in Configuration->Live Product Search Feeder Configuration.
Then went to Tools->Live Product Search Feeder and did STEP 1: Click [HERE] to create / update your product feed.

When the pop-up came up, it showed me this:

Live Product Search Feeder v.1.0.1a 29.08.2007 13:50 started 2007/09/04 16:33:11
Feed file - d:/wamp/www/GS137A/feed/LPS_OUTPUT_FILENAME
Processing: Feed - Yes, Upload - No
Live Product Search File Complete In 0.126477 Seconds 0 Records

I had changed the Output File Name originally, so I put it back to lps.xml and tried again, but got the same results.

I then found that it had created a file named LPS_OUTPUT_FILENAME with 1 item in that was:
<DataFeed xmlns="urn:merchant-schema">
<OfferCollection></OfferCollection>
</DataFeed>

I've gone over the the install steps several times, but haven't been able to pinpoint any problem there.

Any idea what the problem could be? Would appreciate any input. Also appreciate the contributions you've made to ZC.

Thanks much,

[numinix]

You are missing some admin definitions.

As for the empty feed file, you'll need to list your lps configuration settings and any other installed modules.

[inovermyhead]

Good morning Numinex ...

Missing some admin definitions? So should I try re-installing and see what happens?

The Live Feed Configuration values are:
Live FTP Username XXXXXXXXXXX
Live FTP Password XXXXXXXXXXX
LPS Server ftp.productupload.live.com
Default Currency USD
Output File Name lps.xml
Compress Feed File false
Output Directory feed/
Use cPath in url false
Uploaded date
Max products 8000
Included Categories
Excluded Categories
UPC false
ISBN false


Installed modules are:
Edit Orders 2007-03-04
User Tracking v.1.3.6.2 2007-03-26
Sales Reports 2007-04-16
Shipping Insurance 2007-07-27
Zen Light Box 2007-07-27
Simple Google Analytics 2007-07-31
GoogleFroogle 1.5.2 2007-09-01

Thanks for taking a look at this, it's appreciated.

[motti]

Any one can help me with this issue.

When I go to live.com to upload my product I don’t get any error, just a white pop up page and nothing happen, after a long time I close it and see it said “File not uploaded! Sep 05, 200712:25:32 AM
Am I suppose to enter the path of my lps.xml file some where?, I only click on upload

Thank you

[numinix]

Good morning Numinex ...

Missing some admin definitions? So should I try re-installing and see what happens?

The Live Feed Configuration values are:
Live FTP Username XXXXXXXXXXX
Live FTP Password XXXXXXXXXXX
LPS Server ftp.productupload.live.com
Default Currency USD
Output File Name lps.xml
Compress Feed File false
Output Directory feed/
Use cPath in url false
Uploaded date
Max products 8000
Included Categories
Excluded Categories
UPC false
ISBN false


Installed modules are:
Edit Orders 2007-03-04
User Tracking v.1.3.6.2 2007-03-26
Sales Reports 2007-04-16
Shipping Insurance 2007-07-27
Zen Light Box 2007-07-27
Simple Google Analytics 2007-07-31
GoogleFroogle 1.5.2 2007-09-01

Thanks for taking a look at this, it's appreciated.

I don't see any problems with the information you posted. The fact you have GBF installed and working properly means you've simply not uploaded all of the files. Reupload the admin files and make sure that each file overwrites successfully.

[inovermyhead]

I don't see any problems with the information you posted. The fact you have GBF installed and working properly means you've simply not uploaded all of the files. Reupload the admin files and make sure that each file overwrites successfully.

Okay, I'll do that and see what happens.

Thanks for the help, I was in over my head again.

[SteveKim]

Numinix, what a great mod and other feeder mods that you've worked on.
However, I'm having problem LPS is rejecting my upload.
Error message they've sent me via email is:

1. Invalid Offer format:
-One or more of required fields are missing
-The delimiters provided in the file don't match the catalog settings
2. Data Errors

I'm sending you an email with attached feed file.
Please take a look.

Thanks!

[numinix]

There is no error within the products themselves, but your feed file doesn't appear to be complete. Perhaps it is timing out before including all of the products. Add the following manually to the end of the file each time, or find out what is causing the script to not complete.

</OfferCollection>
</DataFeed> 

Also, check that all of your products are included (your newest additions would be at the end of the file). You can also use MAX PRODUCTS to limit the number of products included in the feed.

[rhutchison]

I'm having an odd ftp_connect() problem.

The feed appears to be created fine, and I have the parameters set correctly in admin, but when I hit the upload link I get:

Upload started...
Connection failed: ftp.productupload.live.com
Warning: ftp_connect() [function.ftp-connect]: php_network_getaddresses: getaddrinfo failed: Name or service not known
Upload failed...

The reason this is odd, is that I also use Numinix's Google Base feeder contrib which I understand uses the same ftp_connect() code. That ftp upload works perfectly.

If it makes a difference, I put the "feed" folder for this inside of the "feed" folder for Google Base, as they both have index.html files. So the xml file path is feed/lps/ which I updated in Admin.

Any thoughts?

-Roger

[numinix]

I would use the same folder for all of the feed files.

They are slightly different FTP scripts as I had issues with LPS. I can do private work (by donation) for anyone wishing to fix the FTP connect which currently works for the majority of users and may be tweaked on an individual basis for those having issues.