Catagory and Blank Page

[sburke]

When I click a catagory with a product in it it opens a plank page, Can I chnage it to show the products in the main page when clicked.
http://www.fastcatspackaging.com/zen/

Thanks
Sean

[kuroi]

It's not blank. It's got some characters on it. They show up on your main page too, right next to your warehouse image.

When a visitor clicks on that the category link, those characters are the first thing to be sent to the visitor's browser, and they arrive too early. I'm betting that they are followed by an warning and then a fatal error that the "headers have already been sent" which also gives the file and line number from which they were sent. Trouble is warnings and errors have most likely been suppressed by your web host, so these very helpful clues are not available.

Options: you could ask your web host to turn warnings and errors on, but they'll probably refuse - they might however, depending upon the type of server you are on, be able to suggest how you might be able to turn them on locally, and find out where the problem is.

You can download all the files that make up your site and compare them to a clean set of files to try to find where the problem is.

Or you could just upload a fresh set of files, though you would need to move your template away from the classic folder to avoid over-writing it (there's info on using over-rides in the FAQ).

[Kim]

Looks like you may have some corrupted files. If you were using the overrides correctly you could just re-upload all the files ...

[sburke]

Thanks for your help..would you have any idea what files might have become corrupt. This is a new install

[kuroi]

I'm afraid not, that's why the warnings and error messages are so useful. There are too many candidates to start guessing. The problems usually occur during transmission of the files to your server, so if you have an old FTP logs laying around, they may show files that didn't go across cleanly.

[sburke]

You were right. the header.php was corrupt.

Thanks again

[kuroi]

Fingers crossed that it was the only one. Good luck.

[Kim]

Moderator note: Merged 2 of the 3 threads and removed extra posts.

Please do not post more than once for a problem.