Settings go blank...

[DrByte]

definitely not. i have the same version of zencart on two sites as i showed you above, so, not a server issue, at least for me.

And your "two sites" ... their vhost configurations are identical ?

[methodcomptech]

And your "two sites" ... their vhost configurations are identical ?

i am the host. it is the same server. everything is identical between the two.

[methodcomptech]

Really...You have it working on 1.3.37 DrByte?

i have it working on 1.3.37 too, but, a different site. :S

[DrByte]

definitely not. i have the same version of zencart on two sites as i showed you above, so, not a server issue, at least for me.

Just for kicks, on your non-working site can you set up another Zen Cart install in another folder (like you have the /zencart on your working site) and do a fresh install (new database would be easier to cleanup later), and see if the problem continues in that subfolder?

[DrByte]

Really...You have it working on 1.3.37 DrByte?

Yes - I have it working on hundreds of sites using varying apache and php and mysql versions, without the symptoms you're reporting.

[Athenon]

I can change the hosting environment. I have that power. But I don't know what to change where.

[methodcomptech]

Just for kicks, on your non-working site can you set up another Zen Cart install in another folder (like you have the /zencart on your working site) and do a fresh install (new database would be easier to cleanup later), and see if the problem continues in that subfolder?

if re-uploading the files via ftp doesnt work, i guess that will be the next step. i really dont want it in a subfolder though, so, i may jest delete everything from the DB, and re-install, but, if i need a sub, like /zencart, then i just may do that. hopefully that can be avoided though.

[DrByte]

I can change the hosting environment. I have that power. But I don't know what to change where.

I'm not sure what to change that would affect only the given domains.

You've already said that the vhost configurations (ie: apache directives in httpd.conf, .htaccess, etc) are "normal" and the same as other "working" domains. So based on that assumption, the anomaly is going to be hard to find.

Can you upload the zc_install/techsupp.php file and post a link? I'm mainly interested in the phpinfo components

[DrByte]

if re-uploading the files via ftp doesnt work, i guess that will be the next step. i really dont want it in a subfolder though, so, i may jest delete everything from the DB, and re-install, but, if i need a sub, like /zencart, then i just may do that. hopefully that can be avoided though.

I'm just suggesting to do it as a test to see what happens ... whether the problem follows. Just to rule some things out.

[Athenon]

The thing was way too big to upload here, so I posted it on a server... https://store.japanaradio.com/zencart/techsupp.php

The link was edited...this is a more recent and nicer version.

Theres also debug code in there for every sql query in or out of zencart, for effect.