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  1. #1
    Join Date
    Aug 2007
    Posts
    15
    Plugin Contributions
    0

    Default Help! Paypal invoice shows old email address

    Hi all,

    I'm having an odd issue with Paypal IPN. When a customer gets an invoice from Paypal for the sale, it lists an old email address I used only when I setup Zen Cart. It also lists it on the confirmation page under "Merchant Contact Information". I can't find that email listed ANYWHERE in Zen Cart now.

    I'm pretty sure it's not a Paypal issue, as I never put that email anywhere in Paypal, it's not listed in the Paypal emails, and when I send a request for money, the correct email is listed.

    I tried removing the Paypal IPN module, installing it again and putting the settings in again, but no luck. I would use Paypal Express, but it doesn't support coupon codes at the moment.

    Any help would be greatly appreciated! I am using the latest version of Zen Cart.

  2. #2
    Join Date
    Jun 2003
    Posts
    33,715
    Plugin Contributions
    0

    Default Re: Help! Paypal invoice shows old email address

    Please post what you have in the Admin> Configuration> Email Settings
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    Aug 2007
    Posts
    15
    Plugin Contributions
    0

    Default Re: Help! Paypal invoice shows old email address

    Thanks for the response. Here is what I have:

    ----------
    Code:
     	
    Title 	Value 	Action 
    E-Mail Transport Method 	smtpauth 	 
    E-Mail Linefeeds 	LF 	Info 
    Use MIME HTML When Sending Emails 	false 	Info 
    Send E-Mails 	true 	Info 
    Verify E-Mail Addresses Through DNS 	false 	Info 
    Email Archiving Active? 	false 	Info 
    E-Mail Friendly-Errors 	false 	Info 
    Email Address (Displayed to Contact you) 	[email protected] 	Info 
    Email Address (sent FROM) 	[email protected] 	Info 
    Emails must send from known domain? 	No 	Info 
    Email Admin Format? 	TEXT 	Info 
    Send Copy of Order Confirmation Emails To 	[email protected] 	Info 
    Send Copy of Create Account Emails To - Status 	0 	Info 
    Send Copy of Create Account Emails To 	[email protected] 	Info 
    Send Copy of Tell a Friend Emails To - Status 	0 	Info 
    Send Copy of Tell a Friend Emails To 	[email protected] 	Info 
    Send Copy of Customer GV Send Emails To - Status 	0 	Info 
    Send Copy of Customer GV Send Emails To 	[email protected] 	Info 
    Send Copy of Admin GV Mail Emails To - Status 	0 	Info 
    Send Copy of Customer Admin GV Mail Emails To 	[email protected] 	Info 
    Send Copy of Admin Discount Coupon Mail Emails To - Status 	0 	Info 
    Send Copy of Customer Admin Discount Coupon Mail Emails To 	[email protected] 	Info 
    Send Copy of Admin Orders Status Emails To - Status 	0 	Info 
    Send Copy of Admin Orders Status Emails To 	[email protected] 	Info 
    Send Notice of Pending Reviews Emails To - Status 	1 	Info 
    Send Notice of Pending Reviews Emails To 	[email protected] 	Info 
    Set "Contact Us" Email Dropdown List 		Info 
    Allow Guest To Tell A Friend 	false 	Info 
    Contact Us - Show Store Name and Address 	1 	Info 
    Send Low Stock Emails 	0 	Info 
    Send Low Stock Emails To 	[email protected] 	Info 
    Display "Newsletter Unsubscribe" Link? 	true 	Info 
    Audience-Select Count Display 	true 	Info 
    SMTP Email Account Mailbox 	[email protected] 	Info
    So no mention of "[email protected]", which is the email address that is appearing on the invoice and the merchant contact information.

    I also tried checking the IPN logs as well as searching through the Zen Cart database, and no mention of it there either!

  4. #4
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Help! Paypal invoice shows old email address

    If the merchant email address on emails *from PayPal* is wrong, you'll need to fix that on the PayPal end.
    If you cannot find it in your PayPal account settings yourself, then you'll need to contact their technical support for assistance.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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