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  1. #1
    Join Date
    Jul 2010
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    red flag HELP!!!!! Customers Can't Login

    I am using 1.3.9f.

    I have not made any changes in about 2 weeks.

    While looking at my Who's Online page, i noticed that several customers that had stuff in their cart did not check out. I was wondering why so i wanted to place a dumby order and I can't log-in to the website as a customer. When i put in my email and password it just takes me back to the login page. I don't get an error unless the password is correct. Everytime i hit login with the correct info, a duplicate record is created on the Who's Online page.


    Please help!!! I'm losing money.

  2. #2
    Join Date
    Jul 2010
    Posts
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    Default Re: HELP!!!!! Customers Can't Login

    Quote Originally Posted by gbengoose View Post
    I am using 1.3.9f.

    I have not made any changes in about 2 weeks.

    While looking at my Who's Online page, i noticed that several customers that had stuff in their cart did not check out. I was wondering why so i wanted to place a dumby order and I can't log-in to the website as a customer. When i put in my email and password it just takes me back to the login page. I don't get an error unless the password is correct. Everytime i hit login with the correct info, a duplicate record is created on the Who's Online page.


    Please help!!! I'm losing money.

    Nevermind! The similar thread posts below helped me out.

    But, i have never changed that so what caused it? Anybody know/

  3. #3
    Join Date
    Dec 2007
    Posts
    57
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    0

    Default Re: HELP!!!!! Customers Can't Login

    Quote Originally Posted by gbengoose View Post
    Nevermind! The similar thread posts below helped me out.

    But, i have never changed that so what caused it? Anybody know/
    Which posts? I have the same problem.

  4. #4
    Join Date
    Jul 2010
    Posts
    101
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    0

    Default Re: HELP!!!!! Customers Can't Login

    The 6th post says the following:

    Go to ADMIN... CONFIGURATION... SESSIONS... RECREATE SESSIONS... set this to FALSE.

    Should work though I'm not sure what it does.

    Its at this thread:

    http://www.zen-cart.com/forum/showthread.php?t=37465

 

 

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