Do you have to capture the County/State information when using Protx?
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ZenCart
Hi,
No, Protx's AVS checks, if enabled, only check against the Street Number (first part of Address line 1) and Postcode, the County and State information is not used. If it's there, it's sent to Protx for informational purposes though.
All the best...
Conor
Ceon
Thanks a lot Conor.
Craig :)
Conor,
Im using protx direct v3.2. In the last couple of days ive had two unauthorised payments (one because of incorrect 3d details and one that the bank didnt authorise).
On both occasions the customer has recieved an order confirmation and the payment reference under the admin panel on the orders page is cc (usually protx direct) but i dont have the cc module turned on.
I have 2 questions:
1) should an order confirmation go out if payment fails.
2) why would the payment reference be cc.
Hi,
Please get in contact with me directly. I'm going to need access to your Zen Cart admin and your Protx VSP Live admin to debug this one I'm afraid!
All the best...
Conor
Ceon
Hi,
I'm very happy to announce the release of the latest version of the Protx Direct 3.x module, 3.4.0.
This is a major new release with completely rewritten 3D-Secure support!
Unlike previous versions, this version uses IFrames to keep customers on your site the whole way through the checkout process. This should result in much happier customers and therefore fewer people abandoning their carts at the last hurdle.
Customers are given full instructions/information on what is happening, why it is happening and what they can/should do next!
A few other features have been added to the module. The update list is as follows:
[ADDED] Automatic 3D-Secure IFrame generation and handling added. Customer now stays within main layout of store and is given full instructions/information on what is happening, why it is happening and what they can/should do next. All browser technologies (IFrame support/Javascript support) are accounted for, with automatic fallback to simpler output if a particular technology is not supported/active.
[ADDED] Ability to set custom formats for the month and year select gadgets added.
[ADDED] Option to append model number to product's description in cart details sent to Protx added.
[ADDED] Module now automatically disables itself if a configuration problem is identified.
[UPDATED] Error handling improved by including checks for specific error codes in returned status detail.
[UPDATED] Module now allows usage of normal HTML tags for error messages due to new support of error message encoding.
[UPDATED] Check for Surcharge/Discount rate updated to cope with type conversion problems on misbehaving servers.
[UPDATED] Documentation updated with details of the recommended 3D-Secure rule to be added in the VSP admin.
[UPDATED] Documentation updated with more information about what to do when module doesn't appear on the store catalog side.
It is highly recommended that all users of the module upgrade to this latest version!
Also, please read the updated 3D-Secure information in the configuration section of the documentation, it has new recommendations for your 3D-Secure rules.
To download the latest version simply log into your account on our website, find your order and the links to the new version are there.
Hope you like the new additions! :)
All the best...
Conor
Ceon
Hi Conor.
I upgraded on my test site and when I try and submit my password on the 3DS page in the checkout, I get my servers 404 page in the iFrame.
I'll look into it again tomorrow to make sure I've installed it right, but I thought I'd let you know.
Craig
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