Thread: FavIcon Help

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  1. #1
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    Default FavIcon Help

    I am trying to upload my favicon and it isn't showing in my browser. Can you please give me instructions on where it is to be located in my Core? Step by step would greatly be apprecited.

    Thank you!

  2. #2
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    Default Re: FavIcon Help

    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
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    Default Re: FavIcon Help

    Try bookmarking the page (your store) with your browser ... IE requires you to bookmark it before it'll cache the favicon file on your PC.
    .

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  4. #4
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    Default Re: FavIcon Help

    Thanks for getting back to me. Yes that is where I was reading.

    Create and place a favicon.ico file in the root (ie: "public_html" or "httpdocs" etc) directory of your web server
    In MOST cases, that's all you need to do !!!
    Where do I find my "public_html" or "httpdocs" and what are the steps. I went into my public_html and added it there but still no favicon. So that is why I asked for steps.

    I'm sorry to be a pain.

  5. #5
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    Default Re: FavIcon Help

    What I meant to say is that I uploaded my favicon to public_html but didn't know where in those files it went, so I just clicked on public_html and uploaded in that area. I have also saved my site to my favorites as well.

  6. #6
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    Default Re: FavIcon Help

    Could this be the problem?

    My favicon name is favicon.ico.png

  7. #7
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    Default Re: FavIcon Help

    Yes, if the file isn't named favicon.ico then it will not be recognized.
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  8. #8
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    Default Re: FavIcon Help

    Quote Originally Posted by DrByte View Post
    Yes, if the file isn't named favicon.ico then it will not be recognized.
    HMMMMM, I did that and it still does not work!

    I went into my core and up loaded it to my public_html

  9. #9
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    Default Re: FavIcon Help

    Quote Originally Posted by DrByte View Post
    Yes, if the file isn't named favicon.ico then it will not be recognized.
    I think the problem may be that my file does not support the ico. Do you have any suggestions with this?

  10. #10
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    Default Re: FavIcon Help

    The favicon file format is quite specific.

    The FAQ says:
    Note: the icon typically needs to be 16x16 px, and your graphics program needs to be able to generate .ico files suitable for this purpose.
    There are other formats such as 32x32 etc which can be used as alternatives for various purposes. You can google for favicon to find more tips and tricks on generating these alternative formats.
    There are various software tools available for creating favicons. There are some handy freeware tools online. Some of the traditional graphics programs can create them too -- consult the online help of your favorite graphics program to see if it can save in the correct format or not.
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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