PayPal SMTP Error

[pgcotton]

Please help -- SITE IS LIVE..

Using PayPal and the last transaction .. confirm order..and then I get this error message:

Email Error: SMTP Error: Data Not Accepted

I can see the transaction thru admin, customer, order and can see the dollar amount in paypal... I tested email through admin and cart and received email..

Please what need to be done to fix this problem...I have searched the forum and have checked everything twice...

[DrByte]

What happened when you tested your PayPal transactions before going live? Was the error message any different?

If you turn on the Check/MoneyOrder module and use it for a test checkout transaction, what happens with the error message?

[pgcotton]

thanks for answering..but I didn't do a test I just went live...which I should have known better!!! What should I do now! to fix this problem...

I have taken the site down for maintenance so folks will not try to order....

p.s. I received a received payment for my order email...

[DrByte]

I suspect your problem is primarily an email issue.

1. What happened when you tried a Check/MoneyOrder test today?

2. Troubleshooting Email problems: http://www.zen-cart.com/wiki/index.p...Email_Problems

3. Troubleshooting PayPal problems, and doing test transactions: http://www.zen-cart.com/wiki/index.php/PayPal

[pgcotton]

Again Thanks... I found the error to be in the functions_mail.php file - Fatal error: Call to a member function on a non-object on line 226:

$zco_notifier->notify('NOTIFY_EMAIL_READY_TO_SEND');
if (!$mail->Send()) {
line226 $messageStack->add('header',sprintf(EMAIL_SEND_FAILED . ' '. $mail->ErrorInfo, $to_name, $to_email_address, $email_subject),'error');
$ErrorInfo .= $mail->ErrorInfo . '<br />';
}
$zco_notifier->notify('NOTIFY_EMAIL_AFTER_SEND');

PHP coding makes me nervous and I do NOT know what to change.

Thanks for your help..My Site is Live sooo I am in big trouble! Please save me!

[DrByte]

What version of Zen Cart?
What addons/contributions are installed?
What patches are installed?
What are all your settings in Admin->Configuration->Email Options? (except your email password)

[pgcotton]

Version 1.3.7.1
Addons - Blank Sidebox Mod v2.0
Patches - NONE

E-Mail Transport Method smtp
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails false
Send E-Mails true
Verify E-Mail Addresses Through DNS false
Email Archiving Active? false
E-Mail Friendly-Errors false
Email Address (Displayed to Contact you) [email protected]
Email Address (sent FROM) ChristianTs <[email protected]>
Emails must send from known domain? No
Email Admin Format? TEXT
Send Copy of Order Confirmation Emails To <[email protected]>
Send Copy of Create Account Emails To - Status 0
Send Copy of Create Account Emails To <[email protected]>
Send Copy of Tell a Friend Emails To - Status 0
Send Copy of Tell a Friend Emails To <[email protected]>
Send Copy of Customer GV Send Emails To - Status 0
Send Copy of Customer GV Send Emails To [email protected]
Send Copy of Admin GV Mail Emails To - Status 0
Send Copy of Customer Admin GV Mail Emails To [email protected]
Send Copy of Admin Discount Coupon Mail Emails To - Status 0
Send Copy of Customer Admin Discount Coupon Mail Emails To [email protected]
Send Copy of Admin Orders Status Emails To - Status 0
Send Copy of Admin Orders Status Emails To [email protected]
Send Notice of Pending Reviews Emails To - Status 0
Send Notice of Pending Reviews Emails To [email protected]
Set "Contact Us" Email Dropdown List ChristianTs <[email protected]>
Allow Guest To Tell A Friend true
Contact Us - Show Store Name and Address 1
Send Low Stock Emails 0
Send Low Stock Emails To [email protected]
Display "Newsletter Unsubscribe" Link? false
Audience-Select Count Display false

SMTP Email Account Mailbox [email protected]
SMTP Email Account Password ##########
SMTP Email Mail Host mail.christiantsonline.com
SMTP Email Mail Server Port 26
Convert currencies for Text emails &pound;,£:&euro

[DrByte]

are you seeing any "email" errors before you see the "call to member function on non-object" error?

What happens if you change to SMTPAUTH?

[pgcotton]

I can use the email feature without any email errors with the current setting.

when I change to SMTPAUTH - and do a test from tool, then I get this message

Email Error: SMTP Error: Data not accepted.

but when I change to sendmail-f it works under tool

[DrByte]

Well, I would of course suggest using whatever "works".