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  1. #1
    Join Date
    Aug 2006
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    help question lost shop when upgrading to new server

    I don't know if there is a simple answer to this..... last week I upgraded my webhosting package, mostly to better support the zencart shop which is part of the whole site. Following the upgrade instructions, I made a back up folder of mySQL databases and saved it onto my desktop. Uploaded the rest of the website to the new package. Obviously (though it wasn't to me, not straight away till I thought about it) the zencart bit was missing. Presume it is in the saved folder (which contains an SQL file with customer data etc. on it which opens in Notepad). However when I try to import this folder into the new package it doesn't want to go - chunders for ages, says "Done", then starts all over again. (this could also be the fault of my inefficient and cluttered computer)

    If I COULD get it to import would this put the shop back as it was?

    A friend said it would be worth checking in ZEN admin and making sure that it is looking in the right place for the database - in case the upgrade has changed the path to the MYSQL database. Don't really understand this but can anyone tell me if this might be the problem and how to solve it?

  2. #2
    Join Date
    Aug 2004
    Location
    New York City
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    Default Re: lost shop when upgrading

    If your site moved to a different server, it's possible something needs to change in the configure files (admin/includes and includes). I'd start there.
    Mary Ellen
    I came; I saw; I Zenned
    Taking over the world... one website at a time
    Make sure brain is engaged before putting mouth in gear... or fingers to keyboard.

    Holzheimer
    Fan Odyssey

  3. #3
    Join Date
    Aug 2006
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    Default Re: lost shop when upgrading to new server

    Thanks, problem is solved now.

  4. #4
    Join Date
    Aug 2004
    Location
    New York City
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    Default Re: lost shop when upgrading to new server

    Glad to hear it!
    Mary Ellen
    I came; I saw; I Zenned
    Taking over the world... one website at a time
    Make sure brain is engaged before putting mouth in gear... or fingers to keyboard.

    Holzheimer
    Fan Odyssey

 

 

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