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  1. #1
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    Default PayPal Website Payments Pro - 10558 Currency Not Supported

    Just enabled PayPal Website Payments Pro and tried a test item and I keep getting

    "10558 Currency Not Supported for Card Type. - Your processor is unable to process the Card Type in the currency requested. Please try another card type."

    My default currency is CAD and have tried setting the Paypal mod with CAD or ANY but still get this error.
    I am useing my Amex card

    Playing around some more and if I use my Mastercard I get this error.

    "81251 Internal Error - Internal Service Error"
    Last edited by Dave_mck; 8 Dec 2007 at 01:34 AM.

  2. #2
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    Default Re: PayPal Website Payments Pro - 10558 Currency Not Supported

    Is your PayPal account based in the USA or in Canada?

    Website Payments Pro is only available to US merchants.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: PayPal Website Payments Pro - 10558 Currency Not Supported

    Oh, That would do it.

    I am CANADIAN

    Oh well. Is their any word on a Canadian version?

  4. #4
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    Default Re: PayPal Website Payments Pro - 10558 Currency Not Supported

    You will have to ask PayPal when they will have the programs available for you.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  5. #5
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    Default Re: PayPal Website Payments Pro - 10558 Currency Not Supported

    Checking in on this! PayPal Pro is available for Canada now, but my Canadian client is getting the above mentioned error as well. She says:

    "For the past few days I've been noticing that I get these alert
    messages from Paypal (Paypal Direct Payment Error)

    10558 Currency Not Supported for Card Type. - Your processor is
    unable to process the Card Type in the currency requested.
    Please try another card type.

    Yet the order shows up in the admin and I have the money in my
    account. Is this normal?

    Also, yesterday I received payment via Paypal Pro (I can see the
    amount in my Paypal account) but there is no order in ZC --no
    details, nothing. I received a blank error message from Paypal
    so I'm not sure what went wrong.

    I've contacted Paypal about both problems but they said it's
    something to do with ZC and not Paypal."

    This site uses the currency dropdown to allow customers to purchase in both CAD and USD. Any ideas?

  6. #6
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    Default Re: PayPal Website Payments Pro - 10558 Currency Not Supported

    Amex and Discover aren't accepted by PayPal Website Payments Pro in Canada.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
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    Default Re: PayPal Website Payments Pro - 10558 Currency Not Supported

    i am thinking about changing to payment pro. did you have to pay the $30 month charge to test it? also does it give you the purchased items line item detail or just the total of the order in paypal?

  8. #8
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    Default Re: PayPal Website Payments Pro - 10558 Currency Not Supported

    Quote Originally Posted by gtsmike View Post
    i am thinking about changing to payment pro. did you have to pay the $ month charge to test it?
    You will have to go through a credit check as part of an application process to request the feature, as well as agree to a monthly service charge. There is no free trial offered.
    Quote Originally Posted by gtsmike View Post
    also does it give you the purchased items line item detail or just the total of the order in paypal?
    That question is already answered in the 2 other places you already asked it: http://www.zen-cart.com/forum/showthread.php?t=141901

    The above discussion is related to errors resulting from checkout in specific currency, and is not related to your shipping question.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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