Realex RealDirect Payment Module.

[PaulRC]

Well I finally got this working with a great deal of assistance from Andrew to whom I am very grateful.

My main problem turned out to be the CEON SEO URI mapping module.

I needed to put the '/before_process.php' file into the list of exclusions.

All the best
Paul

[siuda]

Hi All,

I'm using Realex Payment Module since November 2010 and everything was fine since yesterday. When before_process.php is called by realex after successful payment by the customer he is redirected back to my site, but he can't confirm the order as he can only see message "Session Time Out". I didn't made any changes on my site for long time. Also hosting company said that there was no updates for last few weeks. Any one know what's wrong? Where is a problem?

Regards,
Luke


Zen Cart 1.3.8a
Database Patch Level: 1.3.8
PHP Version: 5.2.9 (Zend: 2.2.0) PHP Memory Limit: 128M
Database: MySQL 5.0.83-community

[siuda]

Hi All,

I'm using Realex Payment Module since November 2010 and everything was fine since yesterday. When before_process.php is called by realex after successful payment by the customer he is redirected back to my site, but he can't confirm the order as he can only see message "Session Time Out". I didn't made any changes on my site for long time. Also hosting company said that there was no updates for last few weeks. Any one know what's wrong? Where is a problem? I'm receiving payments, but orders are not in system. I had to switch off credit card payments for this time, but I'm loosing sales.


Regards,
Luke


Zen Cart 1.3.8a
Database Patch Level: 1.3.8
PHP Version: 5.2.9 (Zend: 2.2.0) PHP Memory Limit: 128M
Database: MySQL 5.0.83-community

[kobra]

As this might be interrmittent and caused by communications to the processor
Check what the max_execution_time
See if you can increase it - ask your host

admin > tools > server version info

[siuda]

Hi Kobra,

max_execution_time is set to 60. Is that enough? I made a payment in about 25 seconds and got same error message.

Luke

[alastair_scs]

I've just installed the module today and am having the same problem as siuda. Has anyone come across a solution to this?

Regards

Alastair

[kobra]

I made a payment in about 25 seconds and got same error message.

Not positive about who or what is generating the message and using your outdated version makes assistance more difficult

If you have the debug facility installed, are you getting any errors posted there?

[cianclarke]

Hi Andrew,
Firstly thanks for the work you've done on this module, it's great that it exists & I don't have to start from scratch on this!
I've been having similar problems to the ones you said you patched in the latest release which I installed:
In test mode, if I put through a transaction with the test Visa number, I get a message:
"Your transaction has been successful but there was a problem connecting back to the merchant's web site. Please contact the merchant and advise them that you received this error message. Thank you. "

So, I tried visiting before_process in my web browser after seeing this message with firebug active, so there's a POST to index.php?main_page=checkout_process which has status 302 moved temporarily - sounds about right?

Then, GET index.php?main_page=checkout_payment&payment_error=realex&error=Hashes%20don%27t %20match%20-%20response%20not%20authenticated!
With a 406, not acceptable status.
Oddness! Any ideas?

Running on version 1.3.9h
Thanks
Cian

[hem]

The last time I came across this problem it was due to a SEO URL mod that was either rewriting or blocking the return call.

[trickobrien]

Am having same issue with callback URL,its redirecting to session timeout

Strange how this is suddenly occuring,has worked without a glitch for 8 months

And then last night started working again
Running 1.3.9e