I recieve copies of each order confirmation email in plain text but I had a customer send me a copy of the email they recieved and it was totally different to what I recieved. It looked more like the printed invoice? I'm guessing this id HTML format? What determines the format the customer recieves the email confirmation in? The problem I had was the format that the customer recieved didnt show my bank details for a direct deposit whereas the format that I recieved does show.
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