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  1. #1

    Default Customers can't login after upgrade!

    Hi,

    I just upgrade my store. I installed 1.3.8 on another domain first and did all the custom work.
    Then I moved everything over to the main site. All went well, it seems.

    BUT! My customers cant login now, I tried it myself and requested a new password. This too didnt work.
    I kept gettin the following:

    "There was a security error when trying to login."

    Any ideas whats causing this?
    I dont want to revert back to 1.3.7 but I will have to unless I can fix this.

    Thanks for any help!

  2. #2

    Default Re: Customers can't login after upgrade!

    please delete..

    found the answer. thanks

  3. #3
    Join Date
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    Default Re: Customers can't login after upgrade!

    The customer table is different in 1.3.8a and so I would expect the error.

    It does not seem to match up correctly in the copy causing a myriad of errors many of which I have encountered this one I have not had a chance to get to yet.

    C

    Quote Originally Posted by Grimmy2007 View Post
    Hi,

    I just upgrade my store. I installed 1.3.8 on another domain first and did all the custom work.
    Then I moved everything over to the main site. All went well, it seems.

    BUT! My customers cant login now, I tried it myself and requested a new password. This too didnt work.
    I kept gettin the following:

    "There was a security error when trying to login."

    Any ideas whats causing this?
    I dont want to revert back to 1.3.7 but I will have to unless I can fix this.

    Thanks for any help!

  4. #4
    Join Date
    Jan 2004
    Posts
    66,373
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Customers can't login after upgrade!

    Quote Originally Posted by cshart View Post
    The customer table is different in 1.3.8a and so I would expect the error.
    Um, no, that is not correct.

    If *you* are having specific problems with *your* upgrade, please keep the discussion for those issues in one place.
    The issue reported above is already resolved, and has nothing to do with any database structure issues as you are suggesting.
    .

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