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  1. #11
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    Default Re: Getting Blank Page On Checkout

    Okay.
    What addons/contributions do you have installed on the site?
    What *exact* steps did you follow to do your upgrade?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  2. #12
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    Default Re: Getting Blank Page On Checkout

    I used these instructions for upgrade:
    http://www.zen-cart.com/wiki/index.p...tion_-_Upgrade

    The only thing I have added is the 'blue sky' template.
    Maybe Canpar mod if it wasn't in original download.

    I also removed the canpar and kept canadapost, still blank screen.

    I will try uploading all the files again, but don't see the point since it was tried by others already with no success.

  3. #13
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    Default Re: Getting Blank Page On Checkout

    Quote Originally Posted by breck View Post
    but don't see the point since it was tried by others already with no success.
    Each case is unique.
    Your situation is apparently related to the checkout_payment page.

    Most of the others I've seen are related to the checkout_process or checkout_success page ... and that's a result of an email problem, for which a fix has been published.

    Since yours is failing on the payment screen, it's important to know which payment modules you have enabled. But, you keep talking about shipping modules instead ...
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #14
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    Default Re: Getting Blank Page On Checkout

    I already mentioned in a previous reply that I only use Paypal Express Checkout

  5. #15
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    Default Re: Getting Blank Page On Checkout

    Please upload a new file to your site, as follows:

    name: /includes/local/configure.php (yes, create the "local" folder if needed)
    contents:
    Code:
    <?php
    if ($_GET['main_page'] == 'checkout_payment') define ('STRICT_ERROR_REPORTING', true);
    ?>
    What happens when you go to the payment page now?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #16
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    Default Re: Getting Blank Page On Checkout

    I tried the above and can't view any page of site.
    Get the following instead:

    Warning: Unexpected character in input: '\' (ASCII=92) state=1 in /home4/stuffupf/public_html/store/includes/local/configure.php on line 2

    Parse error: syntax error, unexpected T_STRING in /home4/stuffupf/public_html/store/includes/local/configure.php on line 2

  7. #17
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    Default Re: Getting Blank Page On Checkout

    It seems you've made a typo. There were no \ marks in the suggested code.
    Please try it again.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #18
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    Default Re: Getting Blank Page On Checkout

    Don't see how it's a typo. I copied and pasted what you put.

    I tried 3 times with the same error.
    On the fourth attempt, the error never came up.

    On clicking on Continue Checkout, still get the blank page.

    I opened the includes/local/config.php

    And it contains the following now if it helps:

    {\rtf1\ansi\ansicpg1252\deff0\deflang4105{\fonttbl{\f0\fswiss\fcharset0 Arial;}}
    {\*\generator Msftedit 5.41.15.1507;}\viewkind4\uc1\pard\f0\fs20 <?php\par
    if ($_GET['main_page'] == 'checkout_payment') define ('STRICT_ERROR_REPORTING', true);\par
    ?>\par
    }

  9. #19
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    Default Re: Getting Blank Page On Checkout

    Quote Originally Posted by breck View Post
    And it contains the following now if it helps:

    {\rtf1\ansi\ansicpg1252\deff0\deflang4105{\fonttbl{\f0\fswiss\fcharset0 Arial;}}
    {\*\generator Msftedit 5.41.15.1507;}\viewkind4\uc1\pard\f0\fs20
    <?php\par
    if ($_GET['main_page'] == 'checkout_payment') define ('STRICT_ERROR_REPORTING', true);\par
    ?>\par
    }
    Where the heck is all that junk coming from? That's what I was referring to when I said "typo". You'll notice that what you quoted as being in the file is *not* what I had suggested you put in the file.

    What software are you using to edit PHP files?
    What software are you using for uploading and downloading files to/from your server?
    If it's a microsoft product, dump it and use something reliable.

    Perhaps you've got corrupted PHP files on your server as a result of using unreliable tools to do your file uploads ... hence the blank page during checkout.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  10. #20
    Join Date
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    Default Re: Getting Blank Page On Checkout

    I put exactly what you gave me and uploaded it with SmartFTP.

    I give up. Going back to my 1.3.7.
    Don't have the patience.

 

 
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