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  1. #1
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    red flag Sorry, we are not accepting payments from your region at this time.

    I'm using Pro and I get that message when I get to Step2 of checkout:
    <i>Sorry, we are not accepting payments from your region at this time.</i>

    Under Payment Modules, PayPal Pro and Express are green and "processing".

    Zone definition, class, and rate are set up for California.

    The site: http://www.equinartsinstitute.com/cart/

    Where is my problem? :)

  2. #2
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    Default Re: Sorry, we are not accepting payments from your region at this time.

    Do you have the payment zone for PayPal Pro and Express set to None, or to California?

    Firstly, ensure the zone is set to None. Test again to see if it your billing address which is affecting the checkout, or the module. If the PayPal module then appears, then it may be that you have the zone setup incorrectly, or your billing address is not included within the zone.

    Good luck,

    Absolute

  3. #3
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    Default Re: Sorry, we are not accepting payments from your region at this time.

    That was dumb on my part. ;)

    Now I get the following message when I enter my credit card info:
    We were not able to process your order. Please select an alternate payment method, or contact the store owner for assistance. (26 )

    Any ideas?

    #Edit#
    The info used to create my customer account matches my credit card info.
    Last edited by asterix; 2 Jan 2008 at 08:13 PM.

  4. #4
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    Default Re: Sorry, we are not accepting payments from your region at this time.

    You may find the following thread useful: http://www.zen-cart.com/forum/showthread.php?t=83600

    Absolute

  5. #5
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    Default Re: Sorry, we are not accepting payments from your region at this time.

    Do I have to upgrade to 1.3.8a?

    Currently, I only have the 3 API fields and "order status" is set to "Processing 2" on both.

    Please advise. ;)

  6. #6
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    Default Re: Sorry, we are not accepting payments from your region at this time.

    Which version of Zen do you have installed currenctly?

    THis thread http://www.zen-cart.com/forum/showthread.php?t=81696 explains the updates in 1.,3.8a, which only affect a couple of files, so should be fairly easy to upgrade, if you have 1.3.8.

    Absolute

  7. #7
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    Default Re: Sorry, we are not accepting payments from your region at this time.

    Okay. That's sorted. Payments are going through.

    I still have the issue with not being able to log in after creating an account ("There was a security error when trying to login"). Again, full 3.8 install and updated the necessary files to 3.8a.

  8. #8
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    Default Re: Sorry, we are not accepting payments from your region at this time.

    Quote Originally Posted by asterix View Post
    I still have the issue with not being able to log in after creating an account ("There was a security error when trying to login"). Again, full 3.8 install and updated the necessary files to 3.8a.
    Have you reported this anywhere else? This is the first I've seen you mention it, and it probably should be a separate thread.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9
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    Default Re: Sorry, we are not accepting payments from your region at this time.

    Okay, how about the text addition?

    I've had a couple of"regular" people try and check out and they were tempted to use the PayPal link. I know, it's dumb, but I'd rather be safe than sorry.
    Which file should I edit?

  10. #10
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    Default Re: Sorry, we are not accepting payments from your region at this time.

    Quote Originally Posted by asterix View Post
    Okay, how about the text addition?

    I've had a couple of"regular" people try and check out and they were tempted to use the PayPal link. I know, it's dumb, but I'd rather be safe than sorry.
    Which file should I edit?
    /includes/languages/english/modules/payment/paypaldp.php
    line 21:
    Code:
      define('MODULE_PAYMENT_PAYPALDP_TEXT_TITLE', 'Credit Card');
    Change the words "Credit Card" to whatever you think they need to say.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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