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  1. #21
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    Default Re: 500 Internal Error

    Quote Originally Posted by DrByte View Post
    Zen Cart v1.3.8 is much less prone to mod_security blocks during install-time than prior versions were.
    The /zc_install/.htaccess file may be no longer needed, and might be removed in v1.4 to help avoid this issue.
    I too am getting this 500 after a successful install. I try access the web page for my zen cart and I get 500 error.
    I deleted the htacess and zc install folder and still nothing. I am so new at this I could scream.

  2. #22
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    Default Re: 500 Internal Error

    You'll probably have to ask your hosting company / server administrator what's causing the block, since 500 errors are always a result of the server's own unique configuration rejecting something that you're trying to do on your site.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #23
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    Default Re: 500 Internal Error

    I started getting the 500 Internal Server Error this morning. My site has been functional for months now (although hidden from the public). I was about to go live with it today... Can anyone point me in the right direction as to why this is happening? I did not change anything on the store since I checked on Friday night.

    Please help! Thanks!

  4. #24
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    Default Re: 500 Internal Error

    Same answer. 500 errors are the result of server-side configuration rules being violated by something. Your hosting company is the one who selects the rules. So, it's them who must tell you what rules you're breaking in order for you to know what needs fixing.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #25
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    Default Re: 500 Internal Error

    Quote Originally Posted by DrByte View Post
    Same answer. 500 errors are the result of server-side configuration rules being violated by something. Your hosting company is the one who selects the rules. So, it's them who must tell you what rules you're breaking in order for you to know what needs fixing.
    Thanks...I think I was writing my post while yours went up. I did contact them...they haven't written back yet, but it seems to have resolved itself. I guess they did something... oh well, as long as it works.

  6. #26
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    Default Re: 500 Internal Error

    is it not dangerous security-wise to delete the .htaccess?

  7. #27
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    Default Re: 500 Internal Error

    This discussion is referring to a very specific .htaccess file, located in the zc_install folder.
    The problems you've had with .htaccess and security in another thread are completely unrelated to this discussion.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #28
    Join Date
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    Default Re: 500 Internal Error

    Hello,

    Anyone know what my problem is: I keep getting a Error 500 on zencart 1.38

    here is what the error log says:

    [Mon Jun 07 10:52:58 2010] [error] [client 66.249.71.132] File does not exist: /home/bmwparts/public_html/500.shtml


    but the files do exist? Any help would be appreciated

  9. #29
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    Default Re: 500 Internal Error

    I am getting this error and have removed the .htaccess file and am still getting the error. Here is my php info.

    http://tvtandme.com/info.php

    Thanks in advance!

  10. #30
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    Default Re: 500 Internal Error

    BTW, this is the error message in my log.

    [07/Aug/2010:00:03:53 -0400] "GET /zc_install/ HTTP/1.0" 404 1182 "-" "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.11) Gecko/20100701 Firefox/3.5.11 (.NET CLR 3.0.30729)"

 

 
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