Checkout Error code 10413....

[lofwyre]

Installing the patch (from post 56) worked for me as well.

Considering the age of this thread, is zen-cart still under development? Will there ever be an official patch to fix this issue?

[DivaVocals]

I
Considering the age of this thread, is zen-cart still under development?

Nope..

Will there ever be an official patch to fix this issue?

Bug fixes as they are released are posted here: http://www.zen-cart.com/forum/showthread.php?t=82619

[DrByte]

I
Considering the age of this thread, is zen-cart still under development?

Nope..

DivaVocals is COMPLETELY WRONG in that statement.

Zen Cart is perfectly alive and well and in active development.

[frank18]

Applied jabbah's fix as per post #56 in this tread, tested several orders and can report that it works a treat!

Frank

And guess what? After several good test orders (see above) I had yet another 10413 error. The customer finished up paying for the order by Direct Deposit, so nothing was lost.

I don't want annoy any more customers, so EC is OFF again.

[DivaVocals]

DivaVocals is COMPLETELY WRONG in that statement.

Zen Cart is perfectly alive and well and in active development.

Excuse me DrByte.. but with all due respect, I think you mis-understood what I meant by my response.. (Perhaps because I was writing fast on the way to a meeting and didn't write out my full thoughts).. But to be CLEAR what I ACTUALLY meant is that this is NOT a dead project which I have said SEVERAL times in PLENTY of places ALL OVER this forum.. So I understand the public admonishment, but for goodness sakes it was a little on the HARSH side..

[DrByte]

Sorry, you answered the question with "Nope.", making it pretty clear that you intended to convey a negative response to the question.
Hence the equally blunt correction to the incorrect statement.

No offence intended. Merely intending to ensure that incorrect information is not proliferated needlessly.

[DivaVocals]

Sorry, you answered the question with "Nope.", making it pretty clear that you intended to convey a negative response to the question.
Hence the equally blunt correction to the incorrect statement.

No offence intended. Merely intending to ensure that incorrect information is not proliferated needlessly.

I maintain that my "intent" isn't as clear as you have indicated.. (Clearly not so given THIS response and my other follow-up response) Like I said, it was an honest mistake.. and NOT in step with any previous statements I have made on this forum when addressing similar comments/questions (for example as in the now dead Zen 2.0 thread)..

[edwinlloyd]

I am sorry to resurrect this subject, but I too have this 10413 error and have spent literally hours trying to fix it. I have tried the fix listed in post 36 of the known bugs but it does not fix it.

This section of one of the log files sums it up:

Request Parameters: {DoExpressCheckoutPayment}
Array
(
[SHIPPINGAMT] => 0.00
[HANDLINGAMT] => 10.87
[TAXAMT] => 10.87
[ITEMAMT] => 72.99
[AMT] => 72.99
[SHIPTONAME] => Test User
[SHIPTOSTREET] => 1 Main Terrace
[SHIPTOCITY] => Wolverhampton
[SHIPTOSTATE] => West Midlands
[SHIPTOZIP] => W12 4LQ
[SHIPTOCOUNTRYCODE] => GB
[BUTTONSOURCE] => ZenCart-EC_us
[TOKEN] => EC-71B13221BP526312F
[PAYERID] => NQQBT3ELSZ4ZQ
[PAYMENTACTION] => Sale
[NOTIFYURL] => https://www.clothesairerstore.co.uk/...in_handler.php
[METHOD] => DoExpressCheckoutPayment
[CURRENCYCODE] => GBP
[USER] => [email protected]
[PWD] => **********
[VERSION] => 3.2
[SIGNATURE] => ****************************************************By0T
)


Response:
Array
(
[TIMESTAMP] => 2010-03-26T11:26:51Z
[CORRELATIONID] => 61562cfe53287
[ACK] => Failure
[VERSION] => 3.2
[BUILD] => 1244696
[L_ERRORCODE0] => 10413
[L_SHORTMESSAGE0] => Transaction refused because of an invalid argument. See additional error messages for details.
[L_LONGMESSAGE0] => The totals of the cart item amounts do not match order amounts.
[L_SEVERITYCODE0] => Error
[CURL_ERRORS] =>

I have zen cart 1.3.8a, patch 1::, DB patch level: 1.3.8.

I have freeoptions and freeshipper activated but no other Shipping modules

I have PPEC (sandbox active) (Debug) active (rev 1.3.8a) and no other payment modules active.

And yes, Sub-total (ot_subtotal) is switched on.

I operate in the UK, so I need VAT switched on.

Any help would be most appreciated. I don't know how important it is to offer Paypal, but I have always operated on the principal of trying to remove any hurdles that customers face when trying to make a purchase. The lack of Paypal may be just such a hurdle.

[sfklaas]

Just got the same 10413 error. Everything works fine with orders under $1000.00. (which explains the reason why things have been working with previous orders.) But after having someone try an order over $1000 and with me doing numerous tests, I have found that the $1000+ is the problem.


I used Monsz fix and it seems to have fixed the problem. http://www.zen-cart.com/forum/showth...007#post863007

[DrByte]

The 10413 error is resolved in v1.3.9a.