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  1. #1
    Join Date
    Jan 2008
    Posts
    2
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    0

    Default Tax not added for all states

    I've noticed that my orders are only getting taxed when they are purchased from someone from within my state. Orders from all other states are not charged tax. The only configured zone definition is my local state. Do I need change it to "all zones" for my home state's tax rate to be applied to all orders?

    This is on 1.3.7

    Thanks!




    Troubleshooting tax issues includes the following ...
    1. What are your store settings for these set to?
    Admin->Configuration->My Store
    a. Country/Zone United States / Florida
    b. Basis of Product Tax shipping
    c. Basis of Shipping Tax shipping
    d. Display Prices With Tax false
    e. Display Prices With Tax-Admin false

    2. What Zone Definitions have you created?
    Admin->Locations/Taxes->Zones Definitions

    I have a zone definition for my home state , Florida

    3. Inside each of those zone definitions, what country/zone combinations have been selected?
    Admin->Locations/Taxes->Zones Definitions, click on "Details" button for each zone

    United States / Florida

    4. What tax classes do you have?
    Admin->Locations/Taxes->Tax Classes

    I have one tax class configured for "taxable goods"

    5. What tax rates have you created?
    Admin->Locations/Taxes->Tax Rates

    I have a tax rate configured for the florida rate

    6. What tax class have you associated with your products?
    Admin->Catalog->Categories/Products->click on a product to edit it

    All products are assigned to the tax class called "taxable goods"


    7. What tax class have you associated with each of your shipping modules?
    Admin->Modules->Shipping

    I only use the shipping module for UPS and the tax class is "none".

  2. #2
    Join Date
    Jun 2003
    Posts
    33,715
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    0

    Default Re: Tax not added for all states

    If you live and operate from Florida you DO NOT charge tax to anyone outside your state of operation.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    Jan 2008
    Posts
    2
    Plugin Contributions
    0

    Default Re: Tax not added for all states

    Thanks Kim, I will pass that along to the site owner. It was presented to me as an issue but it appears it may be working as it should.

    Thanks again!!

 

 

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