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  1. #1
    Join Date
    Oct 2005
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    206
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    Default Problem with Paypal and missing orders

    I get orders paid via paypal and im receiving the paypal payment email but order is not posted in admin, nor do I receive an email for the order.

    I have tried:

    http://www.mishobonsai.com/extras/ipncheck.php with this result:

    IPNCHECK.PHP - Version 1.0

    IPN TESTING - POSTING to PayPal via: ssl://www.paypal.com:443

    IPN TESTING - Confirmation/Validation response: RESPONSE RECEIVED - Communications OKAY


    Script finished.
    http://www.mishobonsai.com/extras/ipn_test.php with this result:

    Illegal Access
    And this http://www.mishobonsai.com/extras/ipn_test_return.php with this result:

    Warning: require(includes/application_top.php) [function.require]: failed to open stream: No such file or directory in /home/camay123/public_html/extras/ipn_test_return.php on line 14

    Warning: require(includes/application_top.php) [function.require]: failed to open stream: No such file or directory in /home/camay123/public_html/extras/ipn_test_return.php on line 14

    Fatal error: require() [function.require]: Failed opening required 'includes/application_top.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/camay123/public_html/extras/ipn_test_return.php on line 14
    Not sure what is my problem. Anyone ?

  2. #2
    Join Date
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    Default Re: Problem with Paypal and missing orders

    I have tried with another zencart installation on same server, and everything is ok.

  3. #3
    Join Date
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    Default Re: Problem with Paypal and missing orders

    The problem was gone (I dont how and why) but tonight I received an order and same again. Just received the payment notification and not the order.

  4. #4
    Join Date
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    Default Re: Problem with Paypal and missing orders

    I have made further test, here are my details:

    I have a bit more details about my IPN problem with mishobonsai.com.

    I have tried orders on mishobonsai.com with two methods:

    paying with my mom paypal account and paying without login in but paying with credit card. Both are somewhat unsucessfull.

    When paying without loggin with a credit card, paypal doesnt take you back automatically to zencart site, you have to click return to button....

    I have tried with and without ssl, same result.

    I have tried with:

    http://www.mishobonsai.com/ipn_main_handler.php and
    http://mishobonsai.com/ipn_main_handler.php

    Same results.

    I have tried both methods on pepperbasket.com (which is on the same server) but I beleieve it is zen cart 1.3.7 and no seo url. I got different result then on mishobonsai.com.

    On pepperbasket, when paying with a paypal account, order is posted in admin before or almost at same time your are return automatically to zencart site after 10 seconds. Even If I dont wait the 10 secs, and close the broswer window, order is posted in admin.

    On pepperbasket, when you pay without login in, you are taken to a payment confirmation page where you have to click return to button. Order is posted in admin, even if you dont click the return to button.

    On mishobonsai, when I pay with a paypal account, I have to wait 10 secs to be returned for the order to be posted in admin. If I dont wait to be returned, order does not get post in admin.

    Same for orders without login in, but paying with credit card, if I dont press the return to button, order does not get post.

    I am almost 100% that orders on mishobonsai.com that I did not receieved the order but just the payemtn, are made via a paypal account that the client as log in, because of the difference in email I noted while testing.

  5. #5
    Join Date
    Oct 2005
    Posts
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    Default Re: Problem with Paypal and missing orders

    I might have found my problem.

    I use winmerge to compare all file related to paypal ipn on server and in default archive of zencart 138a

    All files on my server had a different end of line return. not sure which file had the unix and who got the windows.

    I uploaded all files from archive related to ipn to server and voila it work.

    I tried something else, I remove the ipn from admin, reinstalled it, and again, not working. Files had the same different end of line char.

  6. #6
    Join Date
    Nov 2006
    Location
    Sydney, Australia
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    96
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    Default Re: Problem with Paypal and missing orders

    Im having same problem for the last week, but Im not as advanced as you to figure this out.

    Could you explain how you uploaded all yours files from archive related to ipn to server, not sure what you mean by it

  7. #7
    Join Date
    Oct 2005
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    Default Re: Problem with Paypal and missing orders

    Quote Originally Posted by BrookieWookie View Post
    Im having same problem for the last week, but Im not as advanced as you to figure this out.

    Could you explain how you uploaded all yours files from archive related to ipn to server, not sure what you mean by it
    I uploaded all files located in :

    /includes/modules/payment/paypal
    +
    ipn_main_handler.php in /

  8. #8
    Join Date
    Oct 2007
    Posts
    38
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    Default Re: Problem with Paypal and missing orders

    I am even less experienced. You uploaded those files how and where???? I am having the same problem with not being able to see my orders e-mail in admin. Could you really spell this out for me? I am website-builder (10%)
    Please help. This is the last main problem I am having and then I think I can promote my site.
    Thank You
    SandyR

  9. #9
    Join Date
    Oct 2005
    Posts
    206
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    Default Re: Problem with Paypal and missing orders

    Ultimate SEO URLS seem to be the cause.

    When I have the original html_ouput.php file, it seems to always work.

  10. #10
    Join Date
    Oct 2007
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    38
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    Default Re: Problem with Paypal and missing orders

    I have never made any changes to that file. I just don't get why this is not working.

 

 
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