Everything seems set, but it's still not working

[bluealice]

Hi, I'm all set up with Website Payments Pro, but I still cannot make a basic credit-card purchase without being directed to a PayPal log-in page.

When I try and make my test purchase as a new customer, the only option showing is still the "PayPal" button, so even when I just hit the arrow and don't use the PP button, and go to confirm the order, it opens up a PayPal log-in page.

I'm pretty sure that my cURL is working fine (https) and SSL has been obtained. So I cannot figure out why the new Pro version is not working.
I also made sure the monthly fee was taken care of in billing.

Can anyone shed some light please?

Here are my current settings for both Express Checkout & Website Payments Pro:


PayPal Express Chekout settings:

Enable this Payment Module
True

Sort order of display.
0

Payment Zone
--none--

Set Order Status
Processing [2]

Set Unpaid Order Status
Pending [1]

Set Refund Order Status
Pending [1]

Express Checkout: Require Confirmed Address
No

Express Checkout: Select Cheapest Shipping Automatically
Yes

Express Checkout: Skip Payment Page
Yes

Express Checkout: Automatic Account Creation
Yes

Payment Action
Final Sale

Transaction Currency
Only USD

PayPal Page Style
Primary

API Signature -- Username
xxxxx.musecards.com

API Signature -- Password
****************

API Signature -- Signature Code
AFcWxV21C7fd0v3bYYYRCpSSRl31AzXIr3.k8qARV-rxxxxxxxxxxxx

PayPal Mode
PayPal

Live or Sandbox
live

Debug Mode
Off

Website Payments Pro Settings:

Enable this Payment Module
True

Sort order of display.
1

Payment Zone
Texas

Set Order Status
Processing [2]

Set Unpaid Order Status
Pending [1]

Payment Action
Final Sale

Transaction Currency
Only USD

PayPal Mode
PayPal

Live or Sandbox
live

Debug Mode
Alerts Only

[DrByte]

Website Payments Pro Settings:

Payment Zone
Texas

Why Texas?

[bluealice]

We're based in Austin, but I take from your question that it should have been "none"?

I went ahead and changed that so now it says "none".

Does everything else look correct...?

Why Texas?

[DrByte]

If you don't leave the payment zone set to --none-- then the module will only display to customers whose address falls in the specified zone.
Thus, since you said it wasn't showing up for your tests, it could be that the zone you specified wasn't matching the address you were using.

[bluealice]

Thanks; i went ahead and changed that to "none".
though my test customer is also in texas (me!) so not sure that was the issue, but good to fix it.

did the rest of the code look correct...?

If you don't leave the payment zone set to --none-- then the module will only display to customers whose address falls in the specified zone.
Thus, since you said it wasn't showing up for your tests, it could be that the zone you specified wasn't matching the address you were using.

[DrByte]

did the rest of the code look correct...?

I see nothing alarming ... the defaults are usually just fine, and would not prevent the module from being available to shoppers.

[bluealice]

Terrific--thanks much. I just tested it & it both displayed the CC fields & processed the order/charge.

Now i just need to make sure it processes all the way to the bank account & then send a "credit" for the sale to get the $$ back & learn how to process credits.

Any others tips are greatly appreciated...

With thanks,
Alice

I see nothing alarming ... the defaults are usually just fine, and would not prevent the module from being available to shoppers.

[bluealice]

I noticed that the customer (me) never rreceived an order or payment email.

I looked at my various admin configs but cannot decipher the reason for this.

How do i configure ZC to send order email notifications to customers who complete an order?

Thanks in advance,
Alice W.

[DrByte]

How do i configure ZC to send order email notifications to customers who complete an order?

It normally does that automatically, as long as there's a valid email address set in Admin->Configuration->Email Options->Send Copy of Order Confirmation Emails To
It will only send an email if the order is properly created ... in which case you'd see the order in Admin->Customers->Orders as well as in the customer's My Account page.

[bluealice]

That setting seems to be for emails sent to the store/admin side only, not the customer side, since it asks for a specific email (ours says sales@....)

But how do i set it up so that the customer her/himself gets an order email?


But that s

It normally does that automatically, as long as there's a valid email address set in Admin->Configuration->Email Options->Send Copy of Order Confirmation Emails To
It will only send an email if the order is properly created ... in which case you'd see the order in Admin->Customers->Orders as well as in the customer's My Account page.