Customer Login 'There was a security error when trying to login'

[webzuma]

Hi,
I've tried searching forum but can't find my answer, could anyone advise:

Customer can register fine, but when they return and try to login to an exisiting account they get the message:

There was a security error when trying to login.

They can request a new password and its sent, but when they try to loggin with a new password they get the same message.

My Config info is:

Session Directory /var/www/html/shop/cache
Cookie Domain True
Force Cookie Use False
Check SSL Session ID False
Check User Agent False
Check IP Address False
Prevent Spider Sessions True
Recreate Session False
IP to Host Conversion Status false

[yellow1912]

https://www.zen-cart.com/tutorials/i...hp?article=312

[webzuma]

Thank you

[ukrik]

Hi there,
I have same issue but i still do not understand what i have to do with those files, can anyone explain me please?

[silkenstrand]

Okay... I've double checked my files, I've even downloaded the latest, greatest copy of v1.3.8a, which is what I have installed and overwritten the tpl_time_out_default.php and the tpl_login_default.php. I've tried switching out the templates to no avail. This site is expected to go live last week, but I've been fiddling with this problem. Does anyone have any idea how to solve it?

Tina

[DrByte]

Okay... I've double checked my files, I've even downloaded the latest, greatest copy of v1.3.8a, which is what I have installed and overwritten the tpl_time_out_default.php and the tpl_login_default.php. I've tried switching out the templates to no avail. This site is expected to go live last week, but I've been fiddling with this problem. Does anyone have any idea how to solve it?

What addons do you have installed?
Which template are you using? Are either of those template files you mentioned customized in the template you're using?
What is your URL?

[silkenstrand]

http://hangupyourpride.com/index.php

(make sure to use the index.php, because if you don't you'll go to the under construction area)

I'm using a customized template, though I did test it with the classic template as well.

I've added the Purchase Orders module
I've added the TyPackageTracker
I've added the Group Pricing Module (which I can't get to work)

I have, however, replaced the tpl_time_out_default.php and the tpl_login_default.php with virgin copies.

Thanks for your help.

I just realized that my first post may have been misleading. I originally installed the latest version. I am not doing an upgrade.

[DrByte]

From the header inside your /includes/functions/sessions.php file on your server, what is the version number and date stamp?

[silkenstrand]

/**

* functions/sessions.php

* Session functions

*

* @package functions

* @copyright Copyright 2003-2005 Zen Cart Development Team

* @copyright Portions Copyright 2003 osCommerce

* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0

* @version $Id: sessions.php 6525 2007-06-25 21:49:57Z drbyte $

*/

[silkenstrand]

That was the solution. I replaced that with a brand new copy (backing up the old file first) and voila... my site is now working at top speed. Thank you very much Dr. Byte for all your help!

Tina