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  1. #1
    Join Date
    Oct 2007
    Posts
    9
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    0

    Default Email - Office Use Only on order emails

    Hi,

    Normally when a customer signs up and received the welcome email, we also receive a copy. In that copy there is also "Office Use Only" (EXTRA_INFO) which appears only for us to see.

    So it works, but the problem I'm having is when a customer orders from us, we receive a copy of the order with "Office Use Only" but are missing the fields: "From" and "Email". These fields do appear in the welcome email though.

    See link: http://www.smm.co.nz/office_use.jpg

    Any help would be much appreciated. :)

  2. #2
    Join Date
    Jun 2005
    Location
    Cumbria, UK
    Posts
    10,262
    Plugin Contributions
    3

    Default Re: Email - Office Use Only on order emails

    Because the copy you are receiving is from your own shop. (You therefore know where it's coming from.) Beneath that are details of the relevant customer, so you have a quick ref to these if you need them...
    19 years a Zencart User

  3. #3
    Join Date
    Oct 2007
    Posts
    9
    Plugin Contributions
    0

    Default Re: Email - Office Use Only on order emails

    Yeah I realise that, but I'm just being anal and want everything being consistent.

    So is there a way to fill in those fields?

 

 

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