Unable to connect to database...

[Brian Flanagan]

Hmmm...my first major hiccup! At the moment I can not access the store I created and I'm looking for some help. I can't find any posts that seem to help.

The address in question is www.imaginart.com.au but that will not help as you can't get there!

Story...

I installed a few modules that weren't working and instead of removing them all manually, I figured I'd just delete the whole store from the server along with the database and then upload a recent backup (made just before I did all the changes I want to remove) and all should be good...but no! I have uploaded the whole store and have upload the database from when the backup was made, but I keep getting the Zen Cart error that there is a problem connecting to the database.

I have read that includes/configure.php and admin/includes/configure.php could have something to do with this so I went and had a look at them and they both are completely blank...but this is how they would have been when the store was working as they are from the backup (and I have checked other backups and they are blank there as well).

Would love some help. Seems to make things like the white lines I had in IE before this happened seem like pretty minor issues!

Look forward to you help.

Thanks guys!!!!!

Brian

[spbennett]

They definitely should not be blank. Upload the ones from the original ZenCart fileset and edit them to match you store settings.

[Brian Flanagan]

Okay, I feel like a twit. Solved both problems. It wasn't blank but when I opened it up in Dreamweaver, I didn't realise that I had changed the view to design for something else and therefore was only looking at a blank screen. Changed it to code and there it was. Stupid, stupid, stupid! lol

Everything seemed ok there (although the password wasn't correct - I assume this is like an encrypted password?), so I went back to my cPanel and found the problem. Somehow the user had been removed from the database (maybe when I deleted the database?). Added the user to the database and all is fixed!!!!!

Now, back to all those 'little' problems.

Thanks :-)

[schoolboy]

... when I opened it up in Dreamweaver ...

Using anything but a plain, purpose-specific text editor will create potential problems.

Download Crimson Editor (free on the WWW) and use that to edit code files.

[Brian Flanagan]

Thanks for the tip :-)