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  1. #1
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    Default Product notification emails not going out

    I was testing my site and realized that when I update the price of an item that I am setup to receive notifications of updates too that no email is getting sent out? Why would this happen?

  2. #2
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    Default Re: Product notification emails not going out

    Quote Originally Posted by MCanes View Post
    I was testing my site and realized that when I update the price of an item that I am setup to receive notifications of updates too that no email is getting sent out? Why would this happen?
    Because the product-notification system is not an automated process.
    The Product Notifications tool is essentially a newsletter audience-selector.
    You have to manually prepare all your newsletter/notification content, and then select which customers to send it to.
    .

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  3. #3
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    Default Re: Product notification emails not going out

    So how do I know which customers want to get a notification for a particular product?

  4. #4
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    Default Re: Product notification emails not going out

    When I try to send a product notification email I get the following error...

    Fatal error: Cannot use object of type queryFactoryResult as array in /home/gridiron/public_html/admin/includes/modules/newsletters/product_notification.php on line 219

    Any ideas?

  5. #5
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    Default Re: Product notification emails not going out

    Quote Originally Posted by MCanes View Post
    Fatal error: Cannot use object of type queryFactoryResult as array in /home/gridiron/public_html/admin/includes/modules/newsletters/product_notification.php on line 219
    Hmmm ... bug ...

    In the indicated file, on line 219, you'll find this:
    Code:
        'email_address' => $customers['customers_email_address']);
    change it like this:
    Code:
        'email_address' => $customers->fields['customers_email_address']);
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
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    Default Re: Product notification emails not going out

    Do all Zen Cart users need to make this fix?

  7. #7
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    Default Re: Product notification emails not going out

    Quote Originally Posted by Steven300 View Post
    Do all Zen Cart users need to make this fix?
    Are you trying to send newsletter notifications and having problems?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #8
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    Default Re: Product notification emails not going out

    No I've never used this feature before but might do one day..

  9. #9
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    Default Re: Product notification emails not going out

    Quote Originally Posted by Steven300 View Post
    No I've never used this feature before but might do one day..
    It's fixed in v1.4.0. If you need it before then and run into problems, then you can make the change manually.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  10. #10
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    Default Re: Product notification emails not going out

    Ok I think I'll make the change now to avoid any possible problems in the future

 

 
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