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  1. #1
    Join Date
    Sep 2005
    Location
    Ocala, FL
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    494
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    Default Coupon Percentage Flawed?

    I setup a 10% coupon called WINTER SALE at my site at www.gelcandlecompany.com

    When this WINTER SALE coupon is being used on a $9.99 special which is located here:
    http://gelcandlecompany.com/index.ph...9042eb8d2e47f4

    It shows a discount of $1.06.

    Correct me if I'm wrong but isn't 10% of $9.99, $1.00?

    When using the WINTER SALE coupon on a NON special item such as this one:
    http://gelcandlecompany.com/index.ph...index&cPath=43

    It shows a proper discount of $1.00

    Why is this.
    Please feel free to use my login info at the site to place items in the cart to view the copoun problem I am having. login: al@gelcandlecompany password:qwert

    Thanks for your help.
    -Al

  2. #2
    Join Date
    Jun 2003
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    33,715
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    Default Re: Coupon Percentage Flawed?

    What settings do you have for the coupon regarding shipping and taxes?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    Sep 2005
    Location
    Ocala, FL
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    Default Re: Coupon Percentage Flawed?

    Tax Basis: Shipping 6.5% Florida state & county tax

    Coupon amount is 10%

    thx

  4. #4
    Join Date
    Sep 2005
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    Default Re: Coupon Percentage Flawed?

    Is there more coupon settings other than coupon admin?

    thanks
    -Al

  5. #5
    Join Date
    Mar 2006
    Location
    Sacramento, CA
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    Default Re: Coupon Percentage Flawed?

    There are settings under Modules -> Order Total.

    I'm still trying to figure them out myself, which is how I found your post. In my situation, the coupon discount is correct, but the tax is not recalculating correctly...

    Is your 9.99 sale price set up through Specials or Sale Maker? There are setting under Sale Maker about ignoring or respecting other discounts...

  6. #6
    Join Date
    Sep 2005
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    Ocala, FL
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    Default Re: Coupon Percentage Flawed?

    Your were right!
    I had Specials.

    I changed the "Include Tax" to "false"
    in the Modules-Order Totals under Discount Coupons.

    Thank you!

    -Al

  7. #7
    Join Date
    Sep 2005
    Location
    Ocala, FL
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    Default Re: Coupon Percentage Flawed?

    In case you wanted to see how I set mine up, here it is:
    Discount Coupons

    This module is installed
    true

    Sort Order
    280

    Include Shipping
    false

    Include Tax
    false

    Re-calculate Tax
    Standard

    Tax Class

  8. #8
    Join Date
    Mar 2006
    Location
    Sacramento, CA
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    93
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    Default Re: Coupon Percentage Flawed?

    I'm glad you got it working. I seem to have fixed my problem as well. When I had

    Re-calculate Tax
    Standard

    it seemed to be recalculating using some other percentage than my tax rate. I changed it to:

    Re-calculate Tax
    Credit Note

    per another post, and now it seems to work.

  9. #9
    Join Date
    Oct 2007
    Posts
    11
    Plugin Contributions
    1

    Default Re: Coupon Percentage Flawed?

    I am having these same issues. Here is what I found that I needed to do...

    When using a flat discount (i.e. $5.00 off):
    - change the Re-calculate Tax to Credit Note

    When using a percentage discount (i.e. 10% off):
    - change the Re-calculate Tax to Standard

    I used to use the flat rate and had to set this setting to credit note. Then I switched to percentage and had to switch back to standard. The issue that I was seeing was that the addition of all of the amounts (sub total, discount, tax) did not add up to the total. Hopefully someone has a real fix to this issue in a future release.
    Scrap Hut - The Right Products, The Right Price, Right Now! http://www.scrap-hut.com

  10. #10
    Join Date
    Mar 2008
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    1
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    great topic

    LOL )))))))))))))
    WBR,
    Alex

 

 

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