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  1. #1
    Join Date
    Feb 2008
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    Default Help with taxes for a new Zenner please

    Thank you in advance for helping.. There is a wealth of information available but very boggling as a New Zenner to forage through it all

    The Context:
    I am trying to set up state tax collection for California customers. I set California up via the Location|Taxes|Tax Rates at a the appropriate percentage. I thought the next step was to then go to Shipping module and activate Zones. So, I set up California as Zone 1 (CA) with the 7.25% needed per product (entered in as .0725) but get a message saying "charges cannot be determined"
    I also am setting up the USPS module so only want to utilize the Zones for taxation purposes, fyi.

    I know this is probably extremely elemental, any pointers appreciated and patience for such elementary questions especially appreciated.

    The Questions
    1) What action am I missing that prevents this from working?
    2) Is Zen Cart set up so that by using USPS, the shipping charges will be delineated from the appropriate tax?
    Would the item appear to the customer as
    Item: $XXX
    Tax (if any): $XXX
    Shipping: $XXX
    Total: $XXX
    or is the way Zen Cart is configured so that the tax will only show up as "Zone Rate" (which could be confusing though I can get help with modifying text if need be).

    thank you in advance good fellow Zenners:

  2. #2
    Join Date
    Aug 2006
    Posts
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    Default Re: Help with taxes for a new Zenner please

    Hey,
    1. Did you install the tax module under modules-order total?

    Sounds like you've done locations-zones and location-tax rates but those are the other two areas.

    2. Yes the taxes will be called out.

    Never an elementary question, we've all been there....I still am!! Seriously, you pick up this stuff quickly, always search the forums since your likely to see the answer somewhere. The book is good too when your just starting out and helps the team pay the bills too.

    Stick with it.

  3. #3
    Join Date
    Feb 2008
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    Default Re: Help with taxes for a new Zenner please

    Thank you for your suggestion, but yes Taxes is activated (i.e. light green) in the Modules|Order Total section already. I didn't mention it in my original text.

    I do notice the sort order is set at '300'. Would that be a problem?

    Yes, the forums are great resources. I keep having the sensation I'm in a deep jungle, then daylight! For now with this topic it's still very foggy.

    any other suggestions most appreciated.

    Quote Originally Posted by Jeffey View Post
    Hey,
    1. Did you install the tax module under modules-order total?

    Sounds like you've done locations-zones and location-tax rates but those are the other two areas.

    2. Yes the taxes will be called out.

    Never an elementary question, we've all been there....I still am!! Seriously, you pick up this stuff quickly, always search the forums since your likely to see the answer somewhere. The book is good too when your just starting out and helps the team pay the bills too.

    Stick with it.
    Quote Originally Posted by camigo View Post
    Thank you in advance for helping.. There is a wealth of information available but very boggling as a New Zenner to forage through it all

    The Context:
    I am trying to set up state tax collection for California customers. I set California up via the Location|Taxes|Tax Rates at a the appropriate percentage. I thought the next step was to then go to Shipping module and activate Zones. So, I set up California as Zone 1 (CA) with the 7.25% needed per product (entered in as .0725) but get a message saying "charges cannot be determined"
    I also am setting up the USPS module so only want to utilize the Zones for taxation purposes, fyi.

    I know this is probably extremely elemental, any pointers appreciated and patience for such elementary questions especially appreciated.

    The Questions
    1) What action am I missing that prevents this from working?
    2) Is Zen Cart set up so that by using USPS, the shipping charges will be delineated from the appropriate tax?
    Would the item appear to the customer as
    Item: $XXX
    Tax (if any): $XXX
    Shipping: $XXX
    Total: $XXX
    or is the way Zen Cart is configured so that the tax will only show up as "Zone Rate" (which could be confusing though I can get help with modifying text if need be).

    thank you in advance good fellow Zenners:

  4. #4
    Join Date
    Aug 2006
    Posts
    254
    Plugin Contributions
    0

    Default Re: Help with taxes for a new Zenner please

    Seemed too easy. Don't think I can add much given the information in front of me but see the tax rate note.

    Here's what I have set with taxes only for a single State:
    -Localization-Zone Definitions - Taxes, Payment and Shipping for the State (using the zone for the State of course)
    -Localizations-Tax Rates with tax percentage for the zone for that State. YOUR RATE SHOULD BE SET AT 7.25 and not .0725. The entry field is percentage already.
    -Modules-order total with tax installed and, yes, default sort of 300. Also subtotal and total of course.

    Sounds like this is similar to what you have but that's all I can provide. I suppose it is possible that the .0725 didn't show depending on your setup and the order total you tested on.

    Hope that's it, sorry I can't help any further.

 

 

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