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  1. #1
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    Default transaction problems with authorize.net (Sim)

    I'm using godaddy as the host. I configured the cURL proxy in the admin. I also enabled SSL. I'm using Authorize.net (Sim).
    I also have no idea what the difference is between Authorize.net SIM or AIM.
    I am a n00b at this. Please help.

    These are the two messages I get when the transaction fails:

    Sent to Authorizenet: Array
    (
    [x_login] => *******
    [x_amount] => 26.36
    [x_version] => 3.1
    [x_method] => CC
    [x_type] => auth_capture
    [x_cust_ID] => 2
    [x_email_customer] => TRUE
    [x_company] =>
    [x_first_name] => xxxxxxxxxx
    [x_last_name] => xxxxxxxxxx
    [x_address] => xxxxxxxxxxxx
    [x_city] => xxxxxxxxx
    [x_state] => xxxxxxxx
    [x_zip] => xxxxxxxxxx
    [x_country] => xxxxxxxxxxxxxx
    [x_phone] => xxxxxxxxxxx
    [x_fax] =>
    [x_email] => xxxxxxxxxxxxxxx
    [x_ship_to_company] =>
    [x_ship_to_first_name] => xxxxx
    [x_ship_to_last_name] => xxxxx
    [x_ship_to_address] => xxxxxxxxxxx
    [x_ship_to_city] => xxxxxxx
    [x_ship_to_state] => xxxxxxx
    [x_ship_to_zip] => xxxxxx
    [x_ship_to_country] => United States
    [x_Customer_IP] => xxxxxxxxxxxxx
    [x_relay_form] => TRUE
    [x_relay_URL] =>
    http://getyourwebstore.com/trumystic...eckout_process
    [x_invoice_num] =>
    [x_description] => Website Purchase from Trumystic Online Store
    [x_duplicate_window] => 120
    [x_fp_sequence] => 629
    [x_fp_timestamp] => 1204818725
    [x_fp_hash] => a78d983beef5cb90895dc899a2079371
    [x_card_num] => XXXXXXXXXXXXXXXXXXX5121
    [x_exp_date] => 0910
    [x_card_code] => 584
    [zenid] => 263l1ucs797f93as71fffq9pe1
    [url] => https://secure.authorize.net/gateway/transact.dll
    )

    and this message too

    Response Code: 3.
    Response Text: This transaction cannot be accepted.

    Results Received back from Authorizenet: Array
    (
    [x_response_code] => 3
    [x_response_subcode] => 1
    [x_response_reason_code] => 99
    [x_response_reason_text] => This transaction cannot be accepted.
    [x_auth_code] =>
    [x_avs_code] => P
    [x_trans_id] => 0
    [x_invoice_num] =>
    [x_description] =>
    [x_amount] => 26.36
    [x_method] => CC
    [x_type] => auth_capture
    [x_cust_id] =>
    [x_first_name] =>
    [x_last_name] =>
    [x_company] =>
    [x_address] =>
    [x_city] =>
    [x_state] =>
    [x_zip] =>
    [x_country] =>
    [x_phone] =>
    [x_fax] =>
    [x_email] =>
    [x_ship_to_first_name] =>
    [x_ship_to_last_name] =>
    [x_ship_to_company] =>
    [x_ship_to_address] =>
    [x_ship_to_city] =>
    [x_ship_to_state] =>
    [x_ship_to_zip] =>
    [x_ship_to_country] =>
    [x_tax] => 0.0000
    [x_duty] => 0.0000
    [x_freight] => 0.0000
    [x_tax_exempt] => FALSE
    [x_po_num] =>
    [x_MD5_Hash] => 27CE60D8ACBF315474AC69527725DD70
    [x_cvv2_resp_code] =>
    [x_cavv_response] =>
    [x_test_request] => false
    [x_relay_form] => TRUE
    [zenid] => 263l1ucs797f93as71fffq9pe1
    [HashValidationValue] => 27CE60D8ACBF315474AC69527725DD70
    [HashMatchStatus] => PASS
    [url] => https://secure.authorize.net/gateway/transact.dll
    )

  2. #2
    Join Date
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    Default Re: transaction problems with authorize.net (Sim)

    Also I wanted to mention I installed SSL yesterday afternoon. In the Godaddy Control panel when I go the host it says:

    " Current Hosting Account Status: Pending Account Change "

    However when I go to manage SSL certificates, it says my SSL certificate is currently active.

    I also decided to do a fresh install of zencart and I get these errors at the beginning.

    - CURL requires SSL support. Please notify webmaster or hosting company. 7 => more info..
    - CURL problems detected: 56 => Received error code 403 from proxy

    Do I have to fully wait til Godaddy is finished updating my host account for SSL to work?

    I'm confused and help will be greatly appreciated.

    Thanks.

  3. #3
    Join Date
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    Posts
    66,373
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    Default Re: transaction problems with authorize.net (Sim)

    Quote Originally Posted by psxboy500 View Post
    I'm using Authorize.net (Sim).
    I also have no idea what the difference is between Authorize.net SIM or AIM.
    SIM takes your customers to another site to collect payment. Some customers get scared when that happens.

    AIM collects payment details directly on your site. CURL and SSL are required in order to do this.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
    Join Date
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    Default Re: transaction problems with authorize.net (Sim)

    Quote Originally Posted by psxboy500 View Post
    [x_fp_sequence] => 629
    [x_fp_timestamp] => 1204818725
    [x_fp_hash] => a78d983beef5cb90895dc899a2079371

    and this message too

    Response Code: 3.
    Response Text: This transaction cannot be accepted.

    Results Received back from Authorizenet:
    (
    [x_response_code] => 3
    [x_response_subcode] => 1
    [x_response_reason_code] => 99
    [x_response_reason_text] => This transaction cannot be accepted.
    It seems that somehow the module isn't able to calculate the proper security responses, and is thus returning error code 99.
    This could be a result of a bad transaction-key or an unsupported currency, but is a very rare occurrence.

    I'd suggest that you try the AIM module briefly and see if it gives a similar error, at least for reference.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
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    Default Re: transaction problems with authorize.net (Sim)

    Just tried the Authorize (aim) and got this error message

    This transaction cannot be accepted. - Your credit card could not be authorized for this reason. Please correct the information and try again or contact us for further assistance.


    got this in my email

    Response Code: 3.
    Response Text: This transaction cannot be accepted.

    Sending to Authorizenet: Array
    (
    [x_login] => *******
    [x_tran_key] => *******
    [x_relay_response] => FALSE
    [x_delim_data] => TRUE
    [x_delim_char] => |
    [x_encap_char] => *
    [x_version] => 3.1
    [x_type] => AUTH_CAPTURE
    [x_method] => CC
    [x_amount] => 26.36
    [x_currency_code] => USD
    [x_card_num] => XXXXXXXXXXXXXXXXXXX5121
    [x_exp_date] => 0910
    [x_card_code] => ****
    [x_email_customer] => TRUE
    [x_email_merchant] => TRUE
    [x_cust_id] => 2
    [x_invoice_num] => 1-rlBQvZ
    [x_first_name] => Nathan
    [x_last_name] => Hoak
    [x_company] =>
    [x_address] => 3852 Charles Rd.
    [x_city] => Cazenovia
    [x_state] => New York
    [x_zip] => 13035
    [x_country] => United States
    [x_phone] => 315 655 0369
    [x_email] => nate.hoak######################
    [x_ship_to_first_name] => Nathan
    [x_ship_to_last_name] => Hoak
    [x_ship_to_address] => 3852 Charles Rd.
    [x_ship_to_city] => Cazenovia
    [x_ship_to_state] => New York
    [x_ship_to_zip] => 13035
    [x_ship_to_country] => United States
    [x_description] => Paradise T-Shirt (qty: 1)
    [x_recurring_billing] => NO
    [x_customer_ip] => 72.230.125.122
    [x_po_num] => Mar-06-2008 12:55:44
    [x_freight] => 11.41
    [x_tax_exempt] => FALSE
    [x_tax] => 0.00
    [x_duty] => 0
    [Date] => March 6, 2008, 12:55 pm
    [IP] => 72.230.125.122
    [Session] => f1ph778oof9r2mu8b139ak7pe4
    [url] => https://secure.authorize.net/gateway/transact.dll
    )


    Results Received back from Authorizenet: Array
    (
    [0] => Response from gateway
    [1] => 3
    [2] => 1
    [3] => 103
    [4] => This transaction cannot be accepted.
    [5] =>
    [6] => P
    [7] => 0
    [8] =>
    [9] =>
    [10] => 26.36
    [11] => CC
    [12] => auth_capture
    [13] =>
    [14] =>
    [15] =>
    [16] =>
    [17] =>
    [18] =>
    [19] =>
    [20] =>
    [21] =>
    [22] =>
    [23] =>
    [24] =>
    [25] =>
    [26] =>
    [27] =>
    [28] =>
    [29] =>
    [30] =>
    [31] =>
    [32] =>
    [33] =>
    [34] =>
    [35] =>
    [36] =>
    [37] =>
    [38] => 27CE60D8ACBF315474AC69527725DD70
    [39] =>
    [40] =>
    [41] =>
    [42] =>
    [43] =>
    [44] =>
    [45] =>
    [46] =>
    [47] =>
    [48] =>
    [49] =>
    [50] =>
    [51] =>
    [52] =>
    [53] =>
    [54] =>
    [55] =>
    [56] =>
    [57] =>
    [58] =>
    [59] =>
    [60] =>
    [61] =>
    [62] =>
    [63] =>
    [64] =>
    [65] =>
    [66] =>
    [67] =>
    [68] =>
    [69] => March 6, 2008, 12:55 pm
    [70] => 72.230.125.122
    [71] => f1ph778oof9r2mu8b139ak7pe4
    [Expected-MD5-Hash] => 27CE60D8ACBF315474AC69527725DD70
    [HashMatchStatus] => PASS
    )


    CURL communication info: Array
    (
    [url] => https://secure.authorize.net/gateway/transact.dll
    [content_type] => text/html
    [http_code] => 200
    [header_size] => 237
    [request_size] => 1226
    [filetime] => -1
    [ssl_verify_result] => 0
    [redirect_count] => 0
    [total_time] => 3.402
    [namelookup_time] => 0.003
    [connect_time] => 0.003
    [pretransfer_time] => 2.614
    [size_upload] => 0
    [size_download] => 369
    [speed_download] => 108.46560846561
    [speed_upload] => 0
    [download_content_length] => 369
    [upload_content_length] => 0
    [starttransfer_time] => 3.402
    [redirect_time] => 0
    )

    Using CURL Proxy: [proxy.shr.secureserver.net:3128] with Proxy Tunnel: On

    RAW data received:
    *3*|*1*|*103*|*This transaction cannot be
    accepted.*|**|*P*|*0*|**|**|*26.36*|*CC*|*auth_capture*|**|**|**|**|**|**|**|**| **|**|**|**|**|**|**|**|**|**|**|**|**|**|**|**|**|*27CE60D8ACBF315474AC69527725 DD70*|**|**|**|**|**|**|**|**|**|**|**|**|**|**|**|**|**|**|**|**|**|**|**|**|** |**|**|**|**|**|*March
    6, 2008, 12:55 pm*|*72.230.125.122*|*f1ph778oof9r2mu8b139ak7pe4*

  6. #6
    Join Date
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    Default Re: transaction problems with authorize.net (Sim)

    Quote Originally Posted by psxboy500 View Post
    Just tried the Authorize (aim) and got this error message
    ...

    got this in my email

    Response Code: 3.
    Response Text: This transaction cannot be accepted.

    ...

    Results Received back from Authorizenet:
    (
    [0] => Response from gateway
    [1] => 3
    [2] => 1
    [3] => 103
    [4] => This transaction cannot be accepted.
    [5] =>
    Same root cause.
    It seems that your transaction key is probably invalid.

    Please regenerate your transaction key on the authorize.net site. Then copy+paste the new key into your Zen Cart module settings.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
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    Default Re: transaction problems with authorize.net (Sim)

    is there anything else i need to do because when I tried to install a new copy of zencart earlier, i got this message in the beginning of the installation:

    CURL requires SSL support. Please notify webmaster or hosting company. 7 => more info

    CURL problems detected: 56 => Received error code 403 from proxy more info..

    I have no idea what is wrong, I know godaddy supports curl.
    I also installed the SSL cert.

    Do you have to do more on the SSL installation?

  8. #8
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    Default Re: transaction problems with authorize.net (Sim)

    also this is how i have my config.php files:

    // Define the webserver and path parameters
    // HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
    // HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
    define('HTTP_SERVER', 'http://getyourwebstore.com');
    define('HTTPS_SERVER', 'https://getyourwebstore.com');

    // Use secure webserver for checkout procedure?
    define('ENABLE_SSL', 'true');


    and the one in admin folder:

    define('HTTP_SERVER', 'http://getyourwebstore.com');
    define('HTTPS_SERVER', 'https://getyourwebstore.com');
    define('HTTP_CATALOG_SERVER', 'http://getyourwebstore.com');
    define('HTTPS_CATALOG_SERVER', 'https://getyourwebstore.com');

    // Use secure webserver for catalog module and/or admin areas?
    define('ENABLE_SSL_CATALOG', 'true');
    define('ENABLE_SSL_ADMIN', 'true');

    Here is the actual cart site I am working on:
    https://getyourwebstore.com/trumystic
    Is there more to do than this???

  9. #9
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    Default Re: transaction problems with authorize.net (Sim)

    What happened after following my previous recommendation? ...
    Quote Originally Posted by DrByte View Post
    It seems that your transaction key is probably invalid.

    Please regenerate your transaction key on the authorize.net site. Then copy+paste the new key into your Zen Cart module settings.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  10. #10
    Join Date
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    Default Re: transaction problems with authorize.net (Sim)

    Quote Originally Posted by psxboy500 View Post
    Here is the actual cart site I am working on:
    https://getyourwebstore.com/trumystic
    Is there more to do than this???
    Your site is painfully slow. Actually, I've been waiting for 5 minutes now and it's still not loading.


    I still don't know why people insist on trying to run an ecommerce business on GoDaddy hosting. Not a good basket to put all one's eggs in ... as demonstrated by the fiasco you've experienced today.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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