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  1. #1
    Join Date
    Mar 2008
    Posts
    7
    Plugin Contributions
    0

    Default Shipping Not Calculating Right

    Dear Folks,

    I assigned a weight to each product attribute.
    I selected an item that has a weight value of one.

    The shopping cart when the product is added says

    Total Items: 1 Weight: 1lbs Amount: $155.00

    The above is right.

    When I go to the checkout page it says

    Shipping to US (1 x 4.00lb(s)) $22.99

    How can this be?

    In the administration panel I have all shipping options turned off EXCEPT
    Zone Rates and Store Pickup.

    Any light would be greatly appreciated.

    Here are my zone entries
    1:12.99,2:18.99,3:7.99,11:22.99,12:28.99,13:17.99

    Regards,

    Jim

  2. #2
    Join Date
    Mar 2008
    Location
    Cape Town & London (depends on the season)
    Posts
    2,975
    Plugin Contributions
    0

    Default Re: Shipping Not Calculating Right

    You may need to adjust your TARE settings in:-

    ADMIN...CONFIGURATION...SHIPPING/PACKAGING

    (Zencart makes the logical assumption that the WEIGHT you apply to a product is exclusive of the PACKAGING weight):-

    Product = 1lb
    Box & string = 2lb

    Shipping weight = 1 + 2 = 3lb

    The above settings can be adjusted to your needs.

  3. #3
    Join Date
    Mar 2008
    Posts
    7
    Plugin Contributions
    0

    Default Re: Shipping Not Calculating Right

    That did the trick, thanks brother

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR