Zen Cart Installation (help)

[autouk]

I have installed zen cart v1.3.8a several times and i cannot get it to work properly, i have spoken to the company that i bought the template many time and they have told each time that the zen cart installation is not correct, the message i sent them is as follows::

the question i sent them: i have purchase template 14852, after numeros attempt at upload the template and changing the setting as per your read me file, i still cant get it to work, if you look at www.autoukltd.co.uk you will what i mean, any advise or solution on this matter would be greatly appreciated,

the reply i recieved from them: Your Zen Cart engine seems to be installed improperly. You need to check the includes/configure.php and admin/includes/configure.php files.
This problem is not related to the template actually.

i have followed the new installtion on zen cart help file from this forum and followed it, i cannot figure out where i am going wrong, please have a look at my site www.autoukltd.co.uk and that will give you an idea of wha my problem is, any advise will be appreciated.

many thanks
douglas

[stevesh]

Your cart doesn't seem to have a template installed.

Go to Admin - Tools - Template Selection and click Edit. the choose Classic Contemporary Green from the dropdown and click Update.

Then go to Admin - Tools - Layout Boxes Controller and click Reset at the bottom. This should install the Classic template. If that works, repeat the steps above to select your new template, if it exists in the dropdown.

The bad news is that your template looks like another fine product from Template Monster. Search these forums for Template Monster.

[autouk]

thank you for the reply, i have tryed that but still not looking like the product that i purchsed, and also in the admin sections the are some icons that have a (x) on it like there is a picture missing, could there be files missing from the zen cart installation

[afo]

How was the Zen Cart installation done?

[stevesh]

Also take a look at this:

https://www.zen-cart.com/tutorials/i...hp?article=235

[autouk]

How was the Zen Cart installation done?

1) DOWNLOAD ZEN CART 1.3.8A FROM ZEN-CART.COM
2) UPLOADED WITH FTP CLIENT (filezilla) TO MY HTDOCS DIRECTORY hosting company is fasthosts.co.uk
3) changed dist-configure.php file to configure.php and changed permissions to 777 in the incudes + admn/includes direcorys
4) changed permisions in several other directorys i.e cache,images,media ect.
5) ran zc_install and followed all the instruction on screen.

[autouk]

Also take a look at this:

https://www.zen-cart.com/tutorials/i...hp?article=235

thank you very you have solved this for me, i have renamed the .htaccess to htaccess_off, and it work..



many thanx again


doug

[fairestcape]

Don't forget to discuss alternative security settings with your host, if .htaccess is OFF.

[autouk]

Don't forget to discuss alternative security settings with your host, if .htaccess is OFF.

i shall do, thx