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  1. #1
    Join Date
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    Default Remove order number from email

    When customers order, they got an email saying their order is completed, pending, etc

    THere is a line that say
    Order number #4
    How do i remove this line from all email that customers receive.

  2. #2
    Join Date
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    Ohio
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    Default Re: Remove order number from email

    Quote Originally Posted by daman View Post
    When customers order, they got an email saying their order is completed, pending, etc

    THere is a line that say
    Order number #4
    How do i remove this line from all email that customers receive.
    root directory/ email/ email_template_order_status.html
    1. line 38 or so
    2. <div>$EMAIL_TEXT_ORDER_NUMBER</div>
    3. Change to:
    4. //<div>$EMAIL_TEXT_ORDER_NUMBER</div>


    Keep good notes here there is no custom folder here
    Mark
    Hare Do

  3. #3
    Join Date
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    Cape Town & London (depends on the season)
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    Default Re: Remove order number from email

    Quote Originally Posted by haredo View Post
    root directory/ email/ email_template_order_status.html
    1. line 38 or so
    2. <div>$EMAIL_TEXT_ORDER_NUMBER</div>
    3. Change to:
    4. //<div>$EMAIL_TEXT_ORDER_NUMBER</div>


    Keep good notes here there is no custom folder here
    Haredo... am I right here.. ?

    // - is use for commenting out php
    <!-- HTML CODE HERE --> for commenting out html

  4. #4
    Join Date
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    Default Re: Remove order number from email

    Quote Originally Posted by daman View Post
    When customers order, they got an email saying their order is completed, pending, etc

    THere is a line that say
    Order number #4
    How do i remove this line from all email that customers receive.
    Daman... are you concerned that #4 is such a low number - suggesting to your shopper that they are only one of FOUR people who shopped ?

    You can change the order number to a much higher number (as high as you want) in ADMIN--TOOLS--STORE MANAGER.

    Remember... this is an important reference number for the customer... What if they need to call you and discuss it? The order number is its unique reference point.

  5. #5
    Join Date
    Jan 2008
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    1,700
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    Default Re: Remove order number from email

    I’m also curious as to why you would want to remove it.

    Also, if you want to remove it completely, don’t forget that it’s also present in the subject of these emails, and the checkout success page.

 

 

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