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  1. #1
    Join Date
    Apr 2008
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    Default Database does not exist message when installing on dreamhost

    hello,

    i'm new to zen and did not see a thread that addressed the issue i'm having with installation, so here goes.

    i used the dreamhost "one click install" to install my zencart and everything works well until i get to the database page and i get the "Database does not exist
    Incorrect database name" error message; however, the database is named correctly and appears in my dreamhost cpanel just fine.

    any ideas?

    thanks

  2. #2
    Join Date
    Nov 2004
    Location
    Norfolk, United Kingdom
    Posts
    3,036
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    Default Re: Database does not exist message when installing on dreamhost

    I don't know how Dreamhost handles databases, but if you created a database with us and called it zen then the full name of the database would be yourdomain_com_zen

    Check with Dreamhost to see how they handle databases.

    Vger

  3. #3
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
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    3

    Default Re: Database does not exist message when installing on dreamhost

    My host appends your CPanel user name to database names, so you might try username_databasename too.

  4. #4
    Join Date
    Sep 2007
    Posts
    27
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    Default Re: Database does not exist message when installing on dreamhost

    By "one click install" do you mean Fantastico?

    Fantastico generally creates the database automatically and inserts the details.

    If not, then try adding your username to the front of the database.

    eg if you username is: leathers

    and your database is called: zencart

    Your database name may be: leathers_zencart

    You can always check what it is by going to Cpanel > MySQL Databases.

  5. #5
    Join Date
    Apr 2008
    Posts
    4
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    Default Re: Database does not exist message when installing on dreamhost

    thanks guys. i contacted dreamhost, they reloaded my database(?) but now everything works fine.

 

 

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