Results 1 to 3 of 3
  1. #1
    Join Date
    May 2008
    Posts
    2
    Plugin Contributions
    0

    Default "Internal Server Error" when I try to add a new customer

    Hi,
    I am new to zencart and have just started to test the ordering process by creating fake customer names. When I press the "submit" button I get this error message:
    ##############################
    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    ########################################

    However, when I look in admin --> customers, I see that the customer info I entered actually has been registered.

    But a couples of times, doing nothing differently than before, I have gotten this message:
    ########################################____
    Email Error: Could not instantiate mail function. Please check Admin->Configuration->Email Options->Email Transport."
    ########################################____
    I am not sure why this message has come up only sometimes.

    Anyone know what's going on? I looked through previous posts and found one with this same question, but no one had replied to the post.

    My shop is here:
    http://rigelstuhmillerportraits.com/shop

    Thank you very much!
    --Rigel

  2. #2
    Join Date
    Feb 2007
    Location
    South Florida, USA
    Posts
    1,372
    Plugin Contributions
    4

    Default Re: "Internal Server Error" when I try to add a new customer

    Hi,

    This is just because you left the default PHP as the E-mail transport method.
    Admin --> Configuration --> E-mail Options --> E-Mail Transport Method --> edit to show sendmail.
    This should be in the manual, will email KH about it.
    Take care


    Quote Originally Posted by kiwi View Post
    Hi,
    I am new to zencart and have just started to test the ordering process by creating fake customer names. When I press the "submit" button I get this error message:
    ##############################
    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    ########################################

    However, when I look in admin --> customers, I see that the customer info I entered actually has been registered.

    But a couples of times, doing nothing differently than before, I have gotten this message:
    ########################################____
    Email Error: Could not instantiate mail function. Please check Admin->Configuration->Email Options->Email Transport."
    ########################################____
    I am not sure why this message has come up only sometimes.

    Anyone know what's going on? I looked through previous posts and found one with this same question, but no one had replied to the post.

    My shop is here:
    http://rigelstuhmillerportraits.com/shop

    Thank you very much!
    --Rigel

  3. #3
    Join Date
    May 2008
    Posts
    2
    Plugin Contributions
    0

    Default Re: "Internal Server Error" when I try to add a new customer

    Thank you so much! That worked perfectly.

 

 

Similar Threads

  1. v153 When I try to log into the admin I get "Internal Server Error"
    By quest2u in forum Installing on a Linux/Unix Server
    Replies: 1
    Last Post: 23 Dec 2014, 01:26 AM
  2. 500 internal server error when I try to upload products via a feed
    By ryaniskool1 in forum All Other Contributions/Addons
    Replies: 0
    Last Post: 11 Oct 2010, 02:48 PM
  3. 500 Internal Server Error when updating Order Status to "Update [4]"
    By rlexyd in forum Upgrading from 1.3.x to 1.3.9
    Replies: 3
    Last Post: 28 Apr 2010, 07:09 AM
  4. Replies: 2
    Last Post: 11 Feb 2010, 09:13 PM
  5. "Internal Server Error" when I try to add a new customer
    By kiwi in forum Managing Customers and Orders
    Replies: 1
    Last Post: 3 May 2008, 11:23 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR