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  1. #1
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    Default blank page after clicking upgrade

    i fixed the configure php's like the doc said but after i click the upgrade button, it just shows me a blank page. i go to look and see if the cart has been upgraded but it still shows 1.3.7

    can some one help me please?

  2. #2
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    Default Re: blank page after clicking upgrade

    Use the debug thingy by Drbyte and the error will show up in your /cache folder. Copy the contents here and someone will be able to help you from there.

    http://www.zen-cart.com/forum/showthread.php?t=84613

  3. #3
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    Default Re: blank page after clicking upgrade

    i did the debug thing but i dont get a debug log anywhere to check. any suggestions?

  4. #4
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    Default Re: blank page after clicking upgrade

    Which checkboxes does the upgrade screen have already-checked for you?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: blank page after clicking upgrade

    this is right before i get the blank page


  6. #6
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    Default Re: blank page after clicking upgrade

    Is your /cache/ folder writable?
    Are there any zcInstallxxxxxxx.log files in it? If so, please zip them and attach them here.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
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    Default Re: blank page after clicking upgrade

    i'm so stupid. ive been looking offline for the debug logs.

    i don't know where to upload the zip file so i just mega uploaded it.

    http://www.megaupload.com/?d=M74SHD8X

  8. #8
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    Default Re: blank page after clicking upgrade

    Are you running your live site on xampp?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9
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    Default Re: blank page after clicking upgrade

    i dont know. how would i go about finding out? asking the admin?

  10. #10
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    Default Re: blank page after clicking upgrade

    None of the logs you posted are related to the installer/upgrade process.

    But they are certainly telling you that you've got problems in your addon template:
    Code:
    [14-May-2008 10:59:18] PHP Parse error:  syntax error, unexpected T_STRING, expecting T_VARIABLE or '$' in C:\xampp\htdocs\bathscale\includes\templates\free_blue\templates\tpl_product_info_display.php on line 86
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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