Hello all-- After a search of the forums, I decided to start this new thread for others who (like me) may be confused about the tare weight settings (the added weight of the shipping container and packing materials).
In Configuration--> Shipping/Packaging there are settings regarding the tare weight, including:
Code:
Package Tare Small to Medium - added percentage:weight 0:0
Larger packages - added packaging percentage:weight 0:0
My question is-- What exactly do the "percentage" and "weight" refer to or represent, and how does one influence the other; how are they related? How does one calculate what numbers to put on either side of the colon in the settings for each?
This information is not explained in the "E-Start Your Web Store With Zen Cart" book," which in most respects is an excellent book for which I am personally grateful and appreciative. What the book does say about these two settings is this:
...both allow you to specify a tare weight in addition to the total weight of your orders. You need to pay close attention to these two options because store owners tend to forget that they affect the order weight calculations and spend a lot of time trying to figure out where the phantom weight came from.
However, the book doesn't state exactly what the percentage and weight represent, how they relate to each other, and why two similar settings (for small-to-medium and larger packages) are necessary, how they relate to each other, etc.
The settings, with a colon between them, look like a ratio of some kind of percentage to weight. But they also look like the format of the shipping charges entered in the Table Rate shipping module.
At any rate, a clear explanation of these settings, exactly what they mean and how to calculate and set them would be helpful to people like me who are confused by them. I imagine that the answer and explanation are very simple--just not obvious.
Best wishes,
Steve
Portales, New Mexico US
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