I am still struggling with this message. My crafty code from includes/templates/temp/sideboxes/tpl_blank_sidebox :
$content .= '<!-- Powered by: Crafty Syntax Live Help
http://www.craftysyntax.com/ -->
<div id="craftysyntax">
<script type="text/javascript" src="https://
www.burnerbooks.com/livehelp/livehelp_js.php?eo=1&department=1&serversession=1&pingtimes=15&secure=Y"></script>
<br><font style="font-family: verdana, helvetica, sans-serif; font-size: 7px; color: #000000;"></font>
<a href="http://www.craftysyntax.com" alt="Crafty Syntax Live Help" target="_blank" style="font-family: verdana, helvetica, sans-serif; font-size: 10px; color: #11498e; text-decoration: none; font-weight: none;"></a>
</div>
<!-- copyright 2003 - 2008 by Eric Gerdes --> ';
$content .= '</div>';
?>
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