Status Not Updated on Invoices

[Griff1324]

I have an order that is completed and the status has been changed to "completed" on the backend. When I go into the Order Details, the date the status was changed, the current status, and all that other info is there and correct. However, when I go into the invoice for the order it still shows the status as Processing.

Should this information be updated on the invoices? If not, is it possible to have the information updated on the invoices?

Thanks,

Chris

[Griff1324]

anyone?

[Ajeh]

In the settings for Configure ... Shipping/Packaging ... there is a setting for:

Display Order Comments on Admin Invoice
Do you want to display the Order Comments on the Admin Invoice?
0= OFF
1= First Comment by Customer only
2= All Comments for the Order

and one for;

Display Order Comments on Admin Packing Slip
Do you want to display the Order Comments on the Admin Packing Slip?
0= OFF
1= First Comment by Customer only
2= All Comments for the Order

Change the setting to 2 so that you see all Comments and not just the first one ...

[Griff1324]

Thank you so much!

[Ajeh]

You are most welcome ... thanks for the update that you found the configuration settings for showing the first order comment by the customer or all of the order comments by you and/or the customer ...